The rep for Raycon responded promptly and gave advice on how to help. Menu. This website is using a security service to protect itself from online attacks. Sign up for our latest news, product releases, and events. | Read 21-40 Reviews out of 861 Here are some popular services. Customer is responsible for paying any freight charge caused by refused shipment or unclaimed goods. Become a Raynor DealerVisit our Become a Raynor Dealer page for more information. If you have any questions or concerns, you can contact us at support@rayconglobal.com ! Healthy is an option for everyone. I was having trouble with tracking my package (due to "recycled" tracking numbers) and growing increasingly worried that it hadn't shipped or wouldn't be here by Christmas. Search 0 Compare 0 items / $ 0.00. Verified. Navigate phone maze to a human Press 4. John with Raycon was extremely helpful and went above and beyond for my son who was very upset about his earbuds. Dixon, IL 61021-0448 USA. For domestic orders, a prepaid label will be provided for return shipments. Compare and book now! Date of experience: 18 October 2022 Designed to deliver a superior noise cancelling experience, Loaded with powerful features for total gameplay immersion. Release date Unknown Price $79.99 USD Dimensions 60 x 35 x 30mm (case) 25 x 20 x 15mm (earbud) Weight 4g (earbud) This warranty is non-transferable and is effective only for the Customer. We've bought a few times from Raycon, the products are very good. Your Local Solutions and Support Center can help with any Parts, Service and Sales related requests. When considering complaint information, please take into account the company's size and volume of transactions, and understand that the nature of complaints and a firm's responses to them are often more important than the number of complaints. For wherever life takes you. Admittedly story did not start out great. Our flagship duo. Then 2.5 months later, the package arrived (with writing that indicated it was delivered to the wrong address). Thank you Jack!! The rep for Raycon responded promptly and gave advice on how to help. 11 6076 0010 (Gran Buenos Aires) 11 6076 0011 (Gran Buenos Aires) 0 800 222 9467. Within those 30days, you may submit a request for a full refund, product exchange, or Raycon store credit of equivalent value that may be redeemable for any product on our website. Never showed up. Items returned for warranty are eligible for a replacement of an equivalent product model. Expedited shipments are typically processed within 1-3 business days and delivered in 2-3 business days. The Raycon Team is continuously developing and improving manufacturing methods to ensure the highest possible level of value and quality of our products to meet our clients' needs. Two best-sellers paired for the ultimate set. Repair or replacement under these Warranty terms does not give the right to any extension or recommencement of the Warranty Period. If you choose to do business with this business, please let the business know that you contacted BBB for a BBB Business Profile. Contact Us . Positive customer service experience! We use cookies on this website to deliver the best possible experience. Fill out the form below to get in touch! US & Canada (Toll Free): 855 756 5448 Australia & New Zealand: (02) 5133 5672 United Kingdom & Ireland: 033081 80842 Send a mail to BlxBuds through this link - Email BLXBUDS BLXBuds Disclaimer Please replace with the correct BLXBuds disclaimer: For orders outside the United States, orders are typically processed within 1 to 3 business days and delivered in 6 to 14 business days following fulfillment. I appreciate the different ear pieces they give out. Please keep record of your tracking number as we cannot issue a refund for items that we do not receive. Enjoy clear, smooth sound for any type of workout, at any volume, anywhere, rain or shine. Be aware of the very bad customer service before you order. And the recipients of the product are very happy, will definitely buy again! The easiest way to buy someone great wireless audio, We offer free shipping on all orders greater than $30USD placed on. I have been a long time consumer of Raycon products, and Im passionate about their continuing improvement of their products. I really appreciate their willingness to help and resolve the problem. The BuildZoom score is based on a number of factors including the contractor's . To those in charge, kudos! I have waited long enough! Our flagship duo. Current wait 50. IN NO EVENT WILL COMPANYS AGGREGATE LIABILITY EXCEED THE PRICE PAID BY CUSTOMER FOR THE PRODUCT. Argentina +54 +54. The Raycon Everyday Earbuds is comfortable, lightweight, and well suited to working out. Book an Appointment. To obtain warranty service for any Product that is subject to the foregoing warranty, Customer must obtain a Return Merchandise Authorization ("RMA") from Company and return the defective Product in its original condition with a valid proof of purchase (i.e., a receipt). People who write reviews have ownership to edit or delete them at any time, and theyll be displayed as long as an account is active. Great comfort and sound quality. Have any questions? Customer service is phenomenal. Designed to deliver a superior noise cancelling experience, Loaded with powerful features for total gameplay immersion. This team of excellent service providers are representatives of a company that not only produce a quality product but are also the face we meet in troubled times. Turns out it was lost and Jordan at support was very helpful in getting a reshipment arranged quickly after discovering that the shipment had been lost. Raycon Global, Inc (917) 633-5847 Visit Website Similar Businesses. Perfect gaming audio for all you gaming needs. Keep up the good work Raycon! Big ups to Jordan and the rest of the team at Raycon for completely catching me off guard and giving me a full refund you guys are awesome, Information provided by various external sources. Electronics & Technology Raycon Raycon Reviews 882 Excellent 4.5 VERIFIED COMPANY rayconglobal.com Visit this website Write a review Reviews 4.5 882 total 5-star 73% 4-star 6% 3-star 2% 2-star 5% 1-star 14% Filter Sort: Most relevant Mark Chavez 1 review US 2 days ago Raycon has raised the bar for customer service. Manager, Logistics at RAYCON. It has EQ presets and a transparency mode. enquiries@raycon.net. This is my second pair because I lost the first. If the item has been unreasonably tampered with, the original contents are not returned in full, or shows signs of excessive wear and tear from user misuse, we reserve the right to apply a 20% restocking fee or deny a return. We celebrate the journey no matter where it takes you. . You can try to dialing this number: +63 2 935 8803 - or find more information on their . Raycons customer service doesnt just rival the best, they are contenders for being The Gold Standard. After placing my order on the 5th, the **** tracking site says my ordered was delivered on Sep 26th in another state.I just want my headphones or a refund.Order # ******* Tracking # **************************. Samsung Service Center. To see if you are covered by our One Year Limited Warranty and for instructions on how to file a claim online, please reach out to us at support@rayconglobal.com. We offer a 1-year limited warranty for products purchased from our website. BBB Business Profiles generally cover a three-year reporting period. Raycon, Inc. sells wireless earbuds and headphones, *E25 Everyday earbuds, *E55 Performer earbuds, *E85 Work earbuds, *H20 Trendsetter headphones, On Dec 5th I placed an order for raycon earbuds of $96.00. John came in, not only assisted me in getting a new charging capsule but did so in a way that there was no direct cost to me. Even though it was the busy time of year(xmas) they answered all my questions prompty and with a tone I felt was sincere. For international and non-domestic orders, including orders from Armed Forces Americas, Armed Forces Europe, Armed Forces Pacific, and the United States Virgin Islands, shipping costs must be covered by the customer as we cannot generate a prepaid label. ", "Absolutely LOVE these!!! Phone: 1-855-656-7347. CONTACT US. This warranty is non-transferable and is effective only for the Customer. Phone: 714.257.9192 Fax: 714.257.9193 info@rayconindustries.com. Learn more about how you can use Bluetooth wireless Earbuds tech to power your hustle. With an unapologetic willingness to shatter industry norms, we design accessible products that are thoughtfully designed, accessibly priced, and borne of genuine customer needs. (g) unauthorized repair or modification by customer or third party. Available 24 hours a day 7 days a week TV, Audio & Digital Appliances Call below hotline for Visual Support (Digital Appliances only) 1-800-10-726-7864 [PLDT Toll Free] 1-800-8-726-7864 [Globe Toll Free] (02) 8-422-2111 (Standard Landline) Available everyday from 8:00 AM to 8:00 PM Sign Language Service Accessibility is key. I say this because I was a problem customer. However, it is expensive to some people especially when they consider the quality of these wireless earbuds. I admit I had been getting frustrated with the tracking number situation but now I can relax knowing the gift will be here in plenty of time. Amazon.com: Raycon Fitness Bluetooth True Wireless Earbuds with Built in Mic 54 Hours of Battery IPX7 Waterproof and Charging Case with Talk, Text, and Play Bluetooth 5.2 Portable Sport (Flare Red) : Electronics Electronics Headphones, Earbuds & Accessories Headphones & Earbuds Earbud Headphones $11999 FREE Returns 12/26/2022 11:31 PM. Find the number for your location . Box 4481101 East River RoadDixon, IL 61021-0448 USA. The customer service rep will send you a verification text message before you are able to . Never had an earbud that was actually noise canceling like they claim! Anyone can write a Trustpilot review. BBB is here to help. The Audio Lover Bundle Our flagship duo. Raycon bears no risk of loss of the product in connection with the transportation and shipment of the product in any way relating to this limited warranty. The sound is awesome!! Any reconditioned product will meet Raycons high quality standards and comply with product performance standards. 2023 Trustpilot, Inc. All rights reserved. Address: 882 PATRIOT DRIVE UNIT G, Moorpark, CA 93021 Edit. Instead, they will be returned back to the customer at the customers cost. Tinz from Customer Support responded super quickly to my email, let me know for certain that my order was on its way, and told me an alternative way to accurately check the tracking info. It wasn't Raycons fault at all, after looking for the order in the warehouse and at the post office nothing had turned up. 1,941 posts. I emailed Raycon because I lost my charging capsule in my move from my house. Skip the queue and book an appointment with us before heading down to our Customer Service Center. I have not neglected the fact that their superior quality comes at very affordable price. 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