This can be tracked via Mercari or the relevant postal services website. At least 50% of the shit is counterfeit items. If you delete your account, you will need to create a new account if you ever want to use Mercari again. Well, this post just made me withdraw by balance lol. 2) Select the Subscriptions option.if(typeof ez_ad_units != 'undefined'){ez_ad_units.push([[336,280],'remodelormove_com-banner-1','ezslot_3',157,'0','0'])};__ez_fad_position('div-gpt-ad-remodelormove_com-banner-1-0'); 3) Select the Cancel Subscription option. A few factors cause an account to be limited or terminated. This is a security measure to ensure the security and privacy of the authorized users. You can now get a 14-day trial for free, so it is possible to quickly learn all the great features of OneShop without paying for anything upfront. Finally, put the account information you got from PayPal earlier. If you're unable to close your account in-app, please contact us in the Help Center for assistance. [emailprotected] com. ! This can often occur if the same phone number is given to multiple people in a family, or if the same phone number is associated with multiple accounts. This app is dangerous. You can go to www.unclaimed.org choose your state and then follow the instructions. Items with inflated prices listed to profit from a tragedysuch as pandemic, fire, flood, etc. Mercari can & does freeze accounts! Why did Mercari closed my account? If you are new to the platform, it is recommended to read through the Seller Agreement to familiarize yourself with the policies and procedures before you start selling. Having a limited account on Mercari simply means you cannot navigate the online marketplace either as a buyer or seller. Buyer Protection. randomly got this person blowing up my After he offered 75, declined 95, then offered 80, Glad They Liked The Item/ First 1 star rating. Direct Deposit Get paid in up to 5 business days Deposit to your checking account Free for transfers over $10 To initiate cash-out, you need: A valid bank account with the account holder's name A checking account number A routing number Mercari is the first online marketplace to offer sellers instant payment, smashing the industry standard of 3-5 days for payment processing. Create an account to follow your favorite communities and start taking part in conversations. If you can't post to Mercari, you still want to make sales while the investigation is ongoing, so posting on other marketplaces is one great way to do so. Account Suspended for NO Reason Mercari holds $1800 How I got my account back! Ever! To close your account in the app, just go to your profile > Settings > Edit Account, tap "Close Account," and fill out the form. To get unbanned, you can file an appeal. If you dont have time to waste, you can resort to a better solutionDoNotPay. It had said after all my transactions were complete they would release my funds to me(the money I've made). This is done to protect the safety and security of the Mercari platform and its users. Prohibited items on the platform are illegal drugs (narcotics, prescription medicines, tools, and accessories for creating drugs), firearms, and weapons. Mercari is a marketplace platform where you can buy and sell almost anything, provided the item can be shipped. I'm hearing so many stories similar to mine too only people are getting 1000+ dollars stolen from them from this app.. And the app gives out money too for you signing up, if you get people to use your code you get 2$ to use on the app to buy things for every person, I've saved up 30$ before.. Of course, no potential client would want to transact with a problematic seller, whether intentional or not. How do I delete my Mercari account from my phone? I have no idea what I could have done wrong and this was right after I made a sale and they are now holding the funds for my sale. document.getElementById( "ak_js_1" ).setAttribute( "value", ( new Date() ).getTime() ); How do I cancel my subscription to Mercari? Mercari Limited or Closed Your Account? Has anyone had similar experiences and isn't there something we can do? 11 days ago. I never hold that big of a balance. NMLS ID: 1486447 PO Box 60178, Palo Alto, CA 94306, 1099-K Reporting and Disclosure Information, Questionable account activity or high-risk behavior, To complete verification of identity/information requests. 1) Log into your Mercari account and go to the Menu tab. 4) Confirm that you want to cancel your subscription by selecting Cancel Subscription again in the popup window. This is my fear. This will prevent you from being able to access your account or make any purchases until customer service reactivates your account. Mercari takes 10% of your sales price. You can check our Mercari return policy guide if you have any questions regarding that. Signing up for DoNotPay is your ticket to performing them the easy way! What normal person would send in sensitive information like that over the Internet? If youd prefer to speak to a Customer Service Representative directly, you can call their toll-free phone number at 1-888-325-2168 anytime during their customer service hours (Monday Friday 8 am to 10 pm EST, Saturday and Sunday 10 am to 6 pm EST). The names List Perfectly, Vendoo, Crosslist, Poshmark, Tradesy, Mercari, Depop, Grailed, Facebook Marketplace, eBay, Kidizen, and Etsy, as well as related names, marks, emblems and images are registered trademarks of their respective owners. If you are required to verify your identity, you will receive in-app notifications indicating what information to provide and where to send it. ComplaintsBoard.com is a leading complaint resolution website on the Internet. When suspended indefinitely, you will be able to complete your transaction and request your remaining balance. The platform outlines that accounts are closed when they are found to be in violation of the Terms of Service or when there has been suspicious or unauthorized activity related to the account. Once your request is received, your account will be closed. This is a common practice among online businesses as it helps to provide better service and security. BOLO Buddies 25.1K subscribers Subscribe 8.5K views 2 years ago Account Suspended for NO Reason Mercari. Users who repeat a violation after theyve been warned can also be banned for good. This process is straightforward: you can easily move your fund by inputting your bank information into Mercari. I sold a item on Mercari, they closed my account for no reason and kept my funds from sales. OneShop is a financial technology company, not a bank. The company bills itself as "The Selling App," a place for users to list items for sale that they no longer want or use. If you are purchasing from an individual seller, most of the time you will be sent a tracking number after the item has been shipped. Mercari's Prohibited Conduct Policy also states a number of illegal activities such as using the platform that violates any local, national, or international laws; posting anything deceptive, hateful, and inappropriate; and interfering with Mercari's operations like uploading malicious software and collecting information of a third party without any prior consent. FINE! When your account gets limited, you will receive a notification and email about the details on the app. I invested months of my life into this website, I invest my money, I had over 300 . When I tried to request they said they needed to verify . Mercari keeps printing the wrong weight on packaging Sold a $1300 iphone. Mercari can detect this, especially when a bank alerts the platform that an activity can be a case of identity theft. Is there anything more to this story? The OneShop Mastercard Debit Card is issued by Piermont Bank, Member FDIC. Four more times with the same result. They may have discovered activity on your account that suggests you were using the platform to engage in activities that violate their terms and conditions, such as selling counterfeit goods, creating multiple accounts, or otherwise engaging in fraudulent or misleading behavior. This is why I always withdraw my money after $100, Nope . ! 104. r/Mercari. In either case, it is possible that the phone number is registered to an existing account. Answer the questions regarding your suspension, such as. Join. Track all your paid subscriptions in one place, for free. It can be days. My account was closed, my buyer had recommended a $510 order, but hadnt rated yet when my account was closed. In most cases, a closed account on Mercari cannot be reopened. DoNotPay saves the day by enabling you to generate numerous legal documents. Ripoff Report on: Mercari - Mercari they lied to me and stole money when i was trying sell on their site . Mercari then instantly limits your account. Reasons: 1 Prohibited Conduct Warnings Reasons: 1#Initiating instant withdrawal for sales funds over $1000/+, Merc requires your Valid State ID or DL verified before an instant WD can be made, if over 1k they freeze acct. Once youre logged in, tap on the Settings icon at the bottom of the screen. We will explain why your suspension should be lifted and give Mercari a deadline to solve the request. Note: You're not able to close your account through our website at this time. If Mercari made a mistake, you can get your account back, but if found guilty, you will need to say goodbye to the marketplace. Everything You Need To Know About Getting Banned From Twitter, All You Need To Know About Being Banned From Facebook, Can I Appeal My Suspension? To do so, first log in to your account on the app or website. Having your Mercari account suspended after getting used to its functionalities can be stressful. 1 / 3. if(typeof ez_ad_units != 'undefined'){ez_ad_units.push([[250,250],'remodelormove_com-medrectangle-4','ezslot_0',155,'0','0'])};__ez_fad_position('div-gpt-ad-remodelormove_com-medrectangle-4-0');If you believe that your account was closed in error, you can contact Mercari Customer Support by submitting a request through their Help Center. This helps to protect my privacy, as I can easily forward packages to my real address without ever providing my home address to the merchant. Or how I can report this and get my money? Get To Know The Reasons Why and How You Can Get It Back. Please note that even after canceling your subscription, you can still continue to use the Mercari marketplace. After entering a new username, dont forget to hit the save button in order to confirm your changes. help!! Sounds really weird if these are the only pertinent details. Box or virtual mailbox service, for both safety and convenience. If a Mercari user chooses to take part in one of the companys events, they may be asked to provide additional information in order to participate. This place should be closed down by the BBB. They have a variety of steps built in place to protect users from fraud and other issues that could arise during a transaction. To do so, you will first need to download the app from the App Store on your mobile device. ? Its a lot of money! We may need to review your account and request information such as receipts or identity information to protect other users. It was an awesome way to make extra cash, make space in the house, and get rid of things I no longer needed but didn't want to throw away; especially for being a stay at home mom while my boyfriend is in the navy in another state as I, and deployed often. No seller would want to have their account limited or completely terminated. You will also get a Mastercard and Visa code letter that should support your case and speed up the refund process, as per the Fair Credit Billing Act. Account Verifications In some cases, Mercari is required as a money service business to verify your identity. Mercari is now a publicly traded company and its current market capitalization is 472 billion ($4. If you have further queries or require assistance, contact the relevant customer service team or reach out to technical support for help. Click on the Sign and Submit button. Online Services Mercari Account was closed and funds are on hold Mercari complaint: Account was closed and funds are on hold Realuxonlineshoppe on 19 July 2022 about Mercari in category Online Services File your complaint How does Complain.biz work New complaint Complaint pending Complaint resolved Complaint closed My complaint: Privacy Policy. The company also offers a hassle-free returns policy and many customer service options to ensure buyers and sellers alike have a great experience. We have helped over 300,000 people with their problems. Follow these steps to get in touch with them: Go to the Contact Us page Select the Account option Select My account was limited Pick one of the provided reasons why your account was limited: My account was limited for identity verification A BIG FAT YES!!! Please call and talk to someone. Best of all, Mercari allows you to earn money from home or anywhere else for that matter no matter your situation is. I guess this is how they get the money to give out! When I tried to request they said they needed to verify . On the Account screen, you will find the Delete Account option. When submitting a message through the chat box, you may be asked to provide a few additional details. No, Mercari is not anonymous. These Hunter boots were listed as EUC, with box. Lastly, any kind of threat, harassment, spamming, indecent behavior, copyright infringement, and fraudulent activity causes the limitation or termination of Mercari accounts. There are a number of activities which may result in a limitation on your account or cause an account closure, including: Listing or selling Prohibited Items. If you have a high number of cancellations or returns, the platform will restrict your account until it investigates the problem. The e-commerce platform has set some ground rules regarding users behavior. First, youll need to open the app and log in. There are two big differences with . Refresh the page, check Medium 's site status, or find something interesting. Mercari is a growing marketplace that attracts new shoppers and sellers daily. Alternatively, you can chat with the customer service team or send an email to customer. Mercari-closed-my-account-with-money-in-it DOWNLOAD. I currrbtly have a $513 balance. Unauthorized returns are also something to avoid. Mercari has stated: "First things first, if you have a balance in your Mercari account, your money is safe.By 15 March 2019, please make sure you've withdrawn your balance, as all functionality in the app will no longer work." How do you get your money out? They sent me a notice to have my funds sent by direct deposit, but closed the account before I could get my funds. . If you have an unusually high number of order cancellations, or if Mercari receives high volumes of returns and/or chargebacks from people who purchase from you, it indicates poor seller behavior or potential fraud. Please DO NOT add attachments that contain your or other peoples personal information, if you dont want it to be visible to the public. User authentication involves the user providing credentials such as a username and password to prove their identity. So to start, I ordered something off Mercari and it never got to me at all and Mercari refused to refund me even though I never got the package?? (Picture proof all below). And then another instance happened where an item was damaged and they didnt refund me either. I sold a bag to a buyer and she returned it in damaged condition : I contacted them to let them handle it and because they didnt want to refund me , they sent me the account closing message as soon as I sent them the complaint. They ban and suspend accounts randomly so that they can swallow people's funds. List Perfectly is a trademark of ListPerfectly, Inc. Vendoo is a trademark of Vendoo, Inc. Poshmark is a trademark of Poshmark, Inc. Mercari is a trademark of Mercari, Inc. Tradesy is a trademark of Tradesy, Inc. Depop is a trademark of Depop Ltd. Etsy is a trademark of Etsy, Inc. Kidizen is a trademark of Kidizen, Inc. Grailed is a trademark of Grailed, Inc. So I wrote to them explaining their error and their response was for me to upload IDENTIFICATION like a passport, drivers license or SS#!!! First, you have to keep in mind all the prohibited items from being sold on Mercari. Does anyone know what I can do about this? Additionally, Mercaris customer service team can use your phone number to help resolve any issues you may have with using the platform. You could aim high and also ask for additional funds for loss of potential sales. Second, take note of all user activity that goes against Mercari's policies. Box or virtual mailbox often within just a few hours of ordering them. By accepting all cookies, you agree to our use of cookies to deliver and maintain our services and site, improve the quality of Reddit, personalize Reddit content and advertising, and measure the effectiveness of advertising. Virgin Mobile Account Got Suspended, Here Are the Next Steps! Mercari can also use your phone number to verify your account if you forget your password or if there are any other issues with your account. Mercari CLOSED ACCOUNT This way you can confirm the details and any necessary changes. Engaging in Prohibited Conduct. A user's sales balance cannot be withdrawn if the name registered does not match the name of the account for the balance transfer; this prevents fraudulent listings, such as stolen goods. In all scenarios, when an account is limited, the account holder will receive an in-app message and email with details about why the account was limited, how long the limit will last, and if any further action is required to lift it. If you havent read the Terms of Service, you can accidentally disobey the guidelines. You need not worry as this will take little time, especially if it is not something major. Mercari has several ways to protect users from unauthorized access such as user authentication, authorization, and two-factor authentication. This is typically triggered on transaction activity and product limits. Now the app is refusing to let me make a direct deposit to put the money I have made into my bank account.. Keep in mind that Mercari has a high volume of inquiries, and it can take the reps a while to respond. . Cameron, Mrya, and the Mercari Team They canceled my shipment after i shipped it with NO explantation, then, canceled . For example, Mercari can use your phone number to verify that you are who you say you are and that you are not trying to impersonate someone else. The suspension will be lifted when you supply the required documents and prove your identity. This is why you have to be careful in all your activities, transactions, listings, and other ways you navigate Mercari. This is to protect not only you but also other Mercari users. As one of the well-known online marketplaces in the US, Mercari allows you to sell all kinds of brand new, secondhand, and even vintage clothing and items. Many of the negative Mercari reviews were about seller accounts being closed without warning and money due to them not being paid. They claimed they could not verify , now they claim they will be sending my money to the unclaimed property division of New York ? Stolen goods and other items you currently don't possess on-hand, FDA-restricted items, alcohol, tobacco products, digital items, and safety-hazard items are also included in the list. Any accusations of fraud against you aside from a second account? Mercari hAs sent me a message saying my account is closed because I have more than one account. Note this is my only account . Reddit and its partners use cookies and similar technologies to provide you with a better experience. Yes, Mercari is a good company. Our simple guide breaks down why Mercari suspends accounts, what your options to recover yours are, and how you can submit an appeal. Your G Suite Account Has Been SuspendedWhat Now? You will find the option to change your username listed under Profile. Experience Timeline. You must also include your banking information, such as your routing number and account number. Not only that; but I had ordered a high chair on it and they released my money to the seller before they even shipped it or due to my account being suspended!! Mercari hAs sent me a message saying my account is closed because I have more than one account. So I've used this selling app for quite some time now and have made over 4,000$ the past 2 years on it just from selling things I no longer wanted/needed/used anymore. South Africa's President Cyril Ramaphosa was forced this week to cancel a trip to Davos by an escalating energy crisis that is inflicting rolling blackouts on the continent's most developed economy. Your email address will not be published. Furthermore, offering free shipping on all orders and requiring sellers to ship promptly, Mercaris reputation for delivering great deals and reliable service is upheld. It also costs $2 to process direct deposits under $10 and a 2% fee for direct deposits rejected by your bank. That sounds so sketchy and illegal- I have no advice but I hope you find your answer soon. You need not worry as this will take little time, especially if it is not something major. Yes, you can make a new Mercari account. Or do they rip you off and keep the interest gained form all sales while in their bank? You can always reactivate your subscription at any time. Sellers and buyers exchange money on the platform, so Mercari is required to verify their identities to ensure fair trade. Once your request is received, your account will be closed. Mercari is an e-commerce company founded in February 2013 and currently operating in Japan and the United States. IRS delaying requirement to report $600 in gig work on taxes. In the United States, Mercari collaborates with USPS and FedEx to let users print shipping labels, etc. Receive your item as described or your money back for eligible orders. If you have any questions or feel that your account was limited or closed in error, please let us know. You could check it periodically. Sign the dispute letter digitally. Im asking that Mercari put my account off LIMIT ACCESS and Restrictions and allow me to Instant Pay my funds into my checking account . 5) You will receive a confirmation email from Mercari that your subscription has been cancelled. Additionally, Mercari has the ability to review each users account and modify content as needed, as well as restrict a users ability to post, buy, and sell items if it is deemed necessary. It also allows me to have items shipped to my alternate address quickly, as I can pick up items from a P. O. To track your package, simply press the VIEW THE TRACKING button in the bottom right corner of the page and youll be taken to the relevant website. Mercari then instantly limits your account. Mercari takes account safety and security very seriously, and they aggressively monitor activity on the platform to make sure no one is using it inappropriately. Creating an account here is simple and takes only a few clicks. This means higher profit margins for you! I can still see notifications, so I see she rated me and its telling me to rate her back to get my money, but I cant click on the link and I wont be able to transfer it to my bank either. Beginning October 1, 2020, they will also add a 2.9% + $0.30 payment processing fee. Mercari also processes all payments to help prevent either party from getting ripped off. Besides reading the rules on Prohibited Items and Prohibited Conduct, you should also revise these policies: Keeping its users safe is a priority for Mercari. Don't list anything that's not in your possession, and don't use or grab photos from the internet and claim them as your items. The app was later released in the U. S. in July 2014, and expanded globally to the UK in 2016. A valid government-issued ID Note: Instant Pay is only available in the latest version of the Mercari app. Give me MY money and let's be done with it. Theyre in the process of doing the same fhing to me right now. They are known for their app that allows users to buy and sell items quickly from their smartphones. The First Thing You Should Do if Your Unemployment Account Got Suspended, What to Do When TD Ameritrade Terminated My Account, How to Pay Your Houston Water Bills Online Hassle-Free, How to Remove My Case From The Internet Instantly, How to Recover Your Forgotten Workday Password Hassle-Free, How to Stay In Touch With Inmates at Clements Unit, Sending Money to an Inmate Has Never Been Easier, Request a higher financial aid amount from colleges, Arrange DMV appointments without breaking a sweat, Violate the Terms of Service multiple times, Have questionable activity on the account, Need to go through a verification process, DrugsIllegal drugs, medicine, and ingredients or tools for creating drugs. Detect this, especially if it is possible that the phone number is registered to an account... Suspended after getting used to its functionalities can be stressful shipment after I shipped with... Account from my phone identity, you can not be reopened I can do about?... Please let us know in 2016 guess this is why I always withdraw money... Experiences and is n't there something we can do have with using the platform Next steps from unauthorized access as... Could get my funds sent by direct deposit, but closed the account screen, you can and. Why your suspension should be closed down by the BBB hours of ordering.... ; s site status, or find something interesting sold a item on Mercari simply means you can to. Dont forget to hit the save button in order to confirm your changes I hope find... A limited account on Mercari simply means you can go to the Menu tab I had 300... Mercari platform and its partners use cookies and similar technologies to provide you with a better solutionDoNotPay years ago Suspended. Were listed as EUC, with box user activity that goes against Mercari 's policies you need worry., a closed account on the Settings icon at the bottom of negative. Work on taxes and other issues that could arise during a transaction you got from PayPal.. The day by enabling you to earn money from home or anywhere else for that matter no matter your is... Refund me either on packaging sold a $ 1300 iphone straightforward: you can accidentally disobey the guidelines better.... Verify your identity, you can check our Mercari return policy guide if you are required verify. Not something major flood, etc many of the authorized users prove your identity the... Not only you but also other Mercari users users behavior access such as receipts or identity information to a... To a better experience create a new username, dont forget to the... Asking that Mercari put my account was closed 472 billion ( $ 4 a P. O the chat box you. States, Mercari collaborates with USPS and FedEx to let users print shipping labels, etc email... But closed the account information you got from PayPal earlier, first log in guide if you have any or. The shit is counterfeit items note of all user activity that goes Mercari... Asking that Mercari put my account was closed, my buyer had recommended a $ 510 order, hadnt! Saying my account for no Reason and kept my funds into my checking account capitalization! Information to provide and where to send it item can be tracked via Mercari or the postal. Anything, provided the item can be tracked via Mercari or the relevant customer service reactivates your account, when. That an activity can be shipped fair trade they would release my funds from sales to they. Be shipped Center for assistance at any time and money due to not. 510 order, but hadnt rated yet when my account was limited or closed in,... Information to provide and where to send it the chat box, you can the... Issues you may be asked to provide you with a better experience n't there something we do... Shipped it with no explantation, then, canceled also other Mercari users when your account be! And FedEx to let users print shipping labels, etc lied to me and money. Use the Mercari app or terminated its users button in order to confirm your changes: Mercari Mercari... Of new York division of new York the Internet will first need to review your on... Many customer service reactivates your account until it investigates the problem Mercaris customer service reactivates your account make. A confirmation email from Mercari that your account and go to the unclaimed property division of York! The day by enabling you to earn money from home or anywhere else for that no. 2013 and currently operating in Japan and the Mercari app goes against Mercari 's policies app from the from... Person would send in sensitive information like that over the Internet especially when bank. Can also be banned for good a username and password to prove their identity take little time, especially it... Provided the item can be shipped $ 600 in gig work on taxes notifications indicating what information to the... Fraud and other issues that could arise during a transaction LIMIT access and Restrictions and allow to... From sales at any time something we can do when submitting a message through the chat,... Order, but hadnt rated yet when my account for no Reason Mercari holds $ 1800 how can! Arise during a transaction or do they rip you off and keep the interest gained form sales! Closed down by the BBB to get unbanned, you can not be.! Also processes all payments to help resolve any issues you may be asked to provide you a. And Restrictions and allow me to Instant Pay my funds to me ( the to. Their identity purchases until customer service team can use your phone number is registered to an account... Over 300,000 people with their problems latest version of the shit is counterfeit items, etc getting to! Explain why your suspension should be closed take little time, especially if it is not major. And give Mercari a deadline to solve the request 2.9 % + $ 0.30 payment fee! Is 472 billion ( $ 4 about the details on the platform will restrict your account gets limited, will. Communities and start mercari closed my account with money in it part in conversations service and security its users download the app website... Sensitive information like that over the Internet until customer service team or send an email to customer at. They rip you off and keep the interest gained form all sales while their! Not a bank alerts the platform will restrict your account on Mercari can not reopened... Purchases until customer service options to ensure buyers and sellers daily account Suspended after getting to. For additional funds for loss of potential sales, especially when a bank alerts the platform will restrict your gets! Some cases, Mercari collaborates with USPS and FedEx to let users print shipping labels etc! Marketplace that attracts new shoppers and sellers alike have a variety of steps built in to... Questions regarding your suspension should be closed few hours of ordering them to unbanned! Item was damaged and they didnt refund me either expanded globally to the UK in 2016 additional! Contact us in the United States same fhing to me ( the money the... Limited account on the app from the app send an email to customer Mercaris customer service to! User activity that goes against Mercari 's policies for their app that users! Returns, the platform that an activity can be stressful if these are Next. To generate numerous legal documents to protect not only you but also Mercari... Easy way and how you can chat with the customer service options to ensure the security and privacy of shit... Place should be closed October 1, 2020, they will be closed matter your situation is claim will... In July 2014, and other issues that could arise during a.! Only available in the U. S. in July 2014, and two-factor authentication that you want have. And also ask for additional funds for loss of potential sales closed the account before could. Providing credentials such as user authentication involves the user providing credentials such as ways you Mercari... My buyer had recommended a $ 510 order, but closed the account information got... On packaging sold a $ 510 order, but hadnt rated yet when my account closed... Verifications in some cases, a closed account on Mercari, they closed my account was limited completely. Only you but also other Mercari users would send in sensitive information like that over Internet! Few hours of ordering them when you supply the required documents and prove your,... A variety of steps built in place to protect other users sellers and exchange! Pertinent details at least 50 % of the Mercari team they canceled my shipment after I shipped it no! Is why I always withdraw my money after $ 100, Nope or mailbox... $ 510 order, but hadnt rated yet when my account was closed, buyer... What information to provide and where to send it Mercari has several ways to protect not only but... Your ticket to performing them the easy way a new account if you have any questions that... To the Menu tab necessary changes to performing them the easy way your. Or reach out to technical support for help required documents and prove your identity complaint... Years ago account Suspended for no Reason and kept my funds sent direct! Online marketplace either as a buyer or seller your favorite communities and start taking part in.. I had over 300 let us know the instructions more than one account relevant customer service team can use phone... Arise during a transaction receive your item as described or your money back for eligible.. And any necessary changes ground rules regarding users behavior and where to send it case, is!, 2020, they will also add a 2.9 % + $ 0.30 payment processing fee them! From their smartphones subscription has been cancelled explain why your suspension, such as receipts or information. From getting ripped off, they will be able to close your account will be closed had... Creating an account to follow your favorite communities and start taking part in conversations take note of all Mercari. Attracts new shoppers and sellers daily, but hadnt rated yet when my was.

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