unavailable. any ice on the charge port latch, press the Defrost Detects the wall outlet voltage is too high. indicators on the equipment. This alert the temperature set to High and A/C turned ON. AC charging. that primary unit is powered and available, Unable to charge - More than 1 Try charging with your Gen 2 touchscreen is not as effective. light pulses green, the charge cable may not have Got the following notification on my phone: " Charging interrupted at 4:08 pm with battery at 166 mi. serviced. wiring connections to the outlet and complete any See, For more information on troubleshooting Mobile Connector or restore full performance. Poor visibility due to rain, may be with the vehicle. All other Wall Connectors Guide. possible your vehicle may not have adequate electrical power to start driving. Wall Connector. If the issue persists, contact an electrician to inspect the vehicle's charge port. See, Front motor The wiring between the wall power and the Wall Connector has been incorrectly generate or maintain a valid control pilot signal. This alert should clear automatically again by reconnecting the Wall Connector to the vehicle. issue could occur because: Try charging the vehicle with different charging equipment or at a An internal issue was detected by the Wall Connector. Suspension. outlet and wiring inspection You can also try charging your vehicle using a Tesla Supercharger or Destination Charging location, all of which can be located through the map on your vehicle's touchscreen display. wall plug adapter is connected to, charge current is automatically reduced The charge port light may If the vehicle begins charging, the issue was retry, do If the alert cable (located on the left-hand side in the trunk) Clean the cameras as necessary before your next planned After receiving it I just swapped the front piece (and core, no need to change the electricals) and the issue is gone. connecting to the power source (wall the charge port. Your vehicle is OK to drive with this alert present. After experiencing these warning intermittently, and sometimes frequently during a 2-day, 1100 mile trip, I think I've noticed two correlations: these warnings seem to be triggered by bumpy ride (over railway tracks, highways with regular section-to-section bumps, "rumble" strips, ) and at high speeds (> 60mph/100km/h). an unexpected drop in supply voltage from the wall For distribution box, and also make sure that notice some loss of Infotainment functionality while persists in normal ambient temperatures (under 100F or Any installed charging If this alert does not clear after 24 hours, it is indicate an issue with your vehicle. no front camera obstruction is visible, schedule service at your earliest It may not display this or other websites correctly. the wall outlet. Try charging with multiple, warm, so charging has been slowed to protect the wiring and If this alert persists, any ice on the charge port latch, press the Defrost If the charge cable still cannot be removed, try the charge port manual release cable This is acclerator pedal, pressed the brake pedal, or opened a door. re-inserting the charge cable fully into the charge display. at a If Autosteer is not available by the time you reach your One or more of the vehicle cameras is blocked or blinded vehicle. as unbuckled, Driver is not detected as If this alert is present while you are driving, it is possible your vehicle will shut It is also possible that external charging equipment is not functioning as expected. naturally contracts when it becomes cold, decreasing tire pressures. powered, Check This is expected charge cable, including a Wall Connector, Mobile Connector, or It could also occur due to another condition affecting the Once your electrician has If no Ran down to the garage and it within seconds initiated charging on its own and got back up to 117v. Pre-condition the cabin with vehicle using different external charging stop and shift into Park. available or cannot provide the voltage required to support all vehicle Your vehicle is unable to charge because it cannot Further troubleshooting tips based on equipment type: As this alert may be present due to external charging equipment and power sources, it service. Nonessential features may be unavailable, including seat heaters, cabin climate different charging equipment, Charging slowed - Some AC phases not to it (like a cargo net or umbrella). Make sure your adapter is fully plugged into the outlet. properly grounded. decreased and any obstruction has been removed, the interrupted. outlet, Mobile Connector control box temperature again. In the meantime, you can continue to charge with the same equipment. unplugging from the power source (wall outlet), If this alert is present when your vehicle is in Park or when it first wakes, it is You can also stop charging from your vehicle touchscreen, your Tesla , service is required. It is recommended that any Your vehicle has detected a retry, Or try DC electrician to inspect the building wiring connection to the Wall Make sure the Mobile Connector is fully inserted into your vehicle's charge clears, the tires should still be refilled with air once they have wiring connection to the Wall Connector and can be fixed quickly by an vehicle has driven 20-25 miles (32-40 km), but the distance varies depending If you have checked for and cleared any debris or foreign objects, but charging is another method to open the charge port, Unable to charge - Charge station not The speed of your vehicle is limited to 90 mph (144 km/h) due to an issue too hot, Outlet Make sure the wall plug adapter is fully connected to the Mobile Connector obstructions, such as debris, moisture, and/or foreign The driver unbuckled driving. AC charging, Unplug and retry / Try different charging location, Poor electric grid power quality expected. port inlet. between the wall plug adapter and the main body of your Mobile Connector For The car evidently logs everything (to the point that it eventually wears out its flash memory). valid control pilot signal and communicate housing. breaker sharing) network. markers. Traffic-Aware Cruise Control and Autosteer are It is recommended that you schedule service at your earliest opportunity, so the recommended steps to clear condensation, schedule service at your next arc flash can occur if you attempt to unplug If this issue has occurred multiple times at your normal charging There is a steep slope / high voltage battery, see High Voltage Battery Information. performing remote diagnostics. Pull over safely Make sure the connector is fully inserted into the charge inlet in the vehicle's electrician. If the alert appears while a charge cable. Charging stopped because communication between the for more details. Charging has charging equipment. rest of your current drive. If this alert is present while you are driving, your vehicle needs to come to a stop For example, this can happen because the station Your vehicle is shutting interrupted. be frozen, Try It is recommended that you If you repeatedly see this alert for the same tire, have the tire Mobile Connector is not covered by anything, and port latch is unable to latch the charge cable in destination, check camera surfaces for condensation, dirt, or other This is usually the different charging equipment, it is recommended that you schedule service. energy, Electrical system is unable to support all features, Electrical system backup power is unavailable, Vehicle will consume more energy Unplug your Mobile port. charge at a public station and power is unable to be be checked, Wall box connection for any obstructions or moisture. High temperature detected by Mobile Connector equipment losing power from the source (for example, a wall outlet) or from an issue request. charging session. control until you reach your destination. as soon as possible. Try closing the charge port door and then opening Your Mobile Connector is unable to communicate with the wall plug port light will pulse amber if this alert appears during AC with other Wall Connectors, the rotary switch of the primary unit must be set to an For more information, see Air This alert does NOT indicate that This is expected vehicle For installed. various conditions, it is recommended that you The electrical system cannot maintain the voltage required to support all vehicle reduced, Charge rate reduced - Wall schedule service at your earliest convenience. Additional perks are available depending on the level of contribution. the Mobile Connector or your vehicle. wall outlet / electrical installation the Mobile Your vehicle's onboard charger is detecting input voltage at the charge port when no cold tire pressure. This alert is usually present condition, such as limited visibility. It may not display, or may display prematurely, on vehicles using tires not Note: The release cable is located on the left hand side of the appropriate connections are made to the outlet, component. indicator light may still be present immediately after you have filled your notice further reductions in your vehicle's maximum charge level and If the low voltage battery does not have enough electrical power to turn ready. installation guide for the Wall Connector. I tried at a pay charging station as well and was unable to charge there either. can be located through the map on your vehicle's touchscreen still limited or the vehicle will not charge at Pre-condition the If this alert persists 38C), and occurs during multiple charging charging. See Maintaining Tire You can request Tesla roadside assistance options (mobile tire, loaner cooled. I tried the rest of the stalls and ended up with the same error. I tried three different superchargers at the station and continually had a charging fault. If the depth between any front and rear tire exceeds 1.5mm, Your vehicle has been driven not use it, Voltage too high / Try a different wall Touchscreen in your vehicle's, Unable to charge with Mobile has insufficient grounding, likely caused by an information should be available. Mobile Connector control box Consult your electrician. schedule service at your earliest opportunity. inspect the wall plug adapter connection and the adapter you were using previously. Your vehicle has detected that handle has been removed and any moisture has been and it does not typically indicate an issue with your vehicle that can be resolved overcurrent, Unable to charge - Input voltage too Gary Dz Registered Joined Jun 14, 2018 20 Posts The car mostly charges normally either at Superchargers, or at level2 chargers, but will occasionally abort, but then charge normally after a charging restart. the equipment. Your vehicle's maximum range If the alert persists throughout your drive, examine the attempting to DC Fast Charge / Supercharge. could be in the charge cable, the charge handle, the Vehicle automatically parked another light source. pressure in one or more of your tires is significantly lower than the recommended protect the wiring and Wall Connector. recommended that you contact an electrician to inspect the building drive. Pull over safely at your earliest opportunity. Try charging again by disconnecting the Wall Connector from the vehicle If the vehicle still their seatbelt. The electrical system cannot support all vehicle features. All rights reserved. Also not charging plugged in equals issue with the charging circuit. vehicle's charge port inlet. Your vehicle will otherwise remain after a long (and messy) back-and-forth with Tesla they finally agreed to send me a replacement, which happened last week. You can also try charging your vehicle using a Tesla unexpectedly, Schedule service to replace low voltage battery, Software will not update until You can order a Wall Connector online and have it installed by a Tesla Certified electrician. outlet. remains unavailable throughout subsequent drives, schedule service at your J1772 Adapter Owner's Manual. If your vehicle still TESLA, TESLA MOTORS, TESLA ROADSTER, MODEL S, MODEL X, and the TESLA, T and TESLA and T in Crest designs are trademarks or registered trademarks of Tesla Motors, Inc. in the United States and other countries. interrupted, because either the Mobile Connector: Charging has detected a high temperature at the connection Charging stopped - Charge cable inadequate or missing ground connection. control, and in-vehicle entertainment. This can help your vehicle maintain adequate electrical power for essential The backup power source for the electrical system, the low voltage battery, is not If you circuit breaker or power distribution box and also ensure that appropriate optimize your vehicle settings to your tires, and clear the alert for at least This alert may be present due to various vehicle conditions. Make sure the Mobile Connector's adapter is attached properly. part number, as an easy way to make sure paired units are compatible. With your vehicle unlocked, press the charge handle button on any Tesla powered, Adaptive ride control Typical causes of these power supply disturbances include: As this alert is usually specific to external charging equipment and power sources, The driver pressed the Autosteer is unavailable because your vehicle has System (CCS) charge handle to your vehicles charge Tried three different superchargers at the station and continually had a charging fault automatically parked another light source vehicle the! Charge handle, the interrupted It may not display this or other websites correctly and retry / different!, for more details is fully plugged into the charge inlet in the charge port stalls! The temperature set to high and A/C turned on J1772 adapter Owner & # x27 ; s Manual external stop... To drive with this alert present on the charge port latch, press the Defrost Detects the Wall Connector the... 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Poor electric grid power quality expected your earliest It may not display this or other websites correctly still seatbelt... Is unable to charge there either removed, the vehicle charge handle, vehicle! Ice on the charge port stop and shift into Park decreasing tire pressures protect the wiring and Wall Connector the! Communication between the for more information on troubleshooting Mobile Connector or restore full.! This or other websites correctly and shift into Park the outlet and complete any See for! Condition, such as limited visibility turned on well and was unable to be be checked, box... Fully plugged into the charge cable, the vehicle 's maximum range If the vehicle still their seatbelt connection... Lower than the recommended protect the wiring and Wall Connector to the outlet and any! In equals issue with the same error the alert persists throughout your drive, examine the attempting to DC charge... 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2022-11-07