. If you choose to proceed with the transaction, you authorize HSBC to debit your account in the amount indicated. We serve more than 47 million customers through four global businesses: Retail Banking and Wealth Management, Commercial Banking, Global Banking and Markets, and Global Private Banking. With Personal Internet Banking, it's easier than ever to manage your accounts online. To register, joint holders should call the Customer Relationship Center at 1-800-975-4722 or sign up for Personal Internet Banking by visiting us.hsbc.com and selecting Register in the top right hand corner to create individual log on credentials. Consent of HSBC Bank USA, National Association required by Section 321(b) of the Trust Indenture Act of 1939. These terms apply when you use Bank to Bank Transfers. You agree that these are reasonable procedures for sending and receiving electronic Communications. You can easily pay your taxes from your account or by cash payment at our bank. You will be approved or declined for any such additional service at our sole discretion and additional terms and conditions may apply. For more Information. HSBC reserves the right to apply a lower limit. All United States persons (including entities) are subject to U.S. taxation on their worldwide income and may be subject to tax and other filing obligations with respect to their U.S. and non-U.S. accounts. These services permit enrolled HSBC customers to perform a number of banking functions online through the use of a personal computer or, for some functions, a mobile device on accounts linked to the service, including some accounts with our affiliates, such as HSBC Securities (USA) Inc. (HSBC Securities). Depending on how you access Personal Internet Banking, you may incur charges for Internet service provider fees and/or wireless carrier fees. An electronic Communication by email is considered to be sent at the time that it is directed by HSBCs email server to the appropriate email address. Once a recurring bill payment is cancelled, all future payments to that payee will be cancelled and you must reschedule it if you want a Bill Payment to be made in the future. We reserve the right in our sole discretion to grant or deny reinstatement of your use of the Service. You understand that, as your agent, we may provide to such financial institution such information as may be required to verify the instructions and may constitute a valid security procedure under the rules governing such Account. Additional restrictions may apply. No HSBC or Payee employee, nor any company affiliated with HSBC, will contact you through email or phone requesting your log on credentials. You acknowledge and agree that HSBC and/or our service provider own all rights in and to the Bank to Bank Transfers. All Rights Reserved. Telephone banking ATM banking Branch banking . Once HSBC and/or our service provider has actual knowledge that you wish to cease using the Bank to Bank Transfers service as provided in this Agreement or as otherwise permitted in this Agreement and has a reasonable opportunity to act on such knowledge, this limited power of attorney is automatically revoked; provided, however, that any act done by HSBC and/or our service provider in good faith before it has actual knowledge of termination by you and has a reasonable opportunity to act on such knowledge shall be deemed to be authorized by you. Although we will try to assist you in resolving any such problems, you understand that any such errors, delays or other problems are the responsibility of the relevant financial institution. Want to make a great start to your career? You can change your log on credentials at any time. (HSBC Bank USA) (together, HSBC) - a federally chartered banking corporation headquartered in McLean, Va. - have agreed to forfeit $1.256 billion and enter into a deferred prosecution agreement with the Justice Department for HSBC's violations of the Bank . You agree that our rights and remedies arising out of any breach of your representations and warranties in this Agreement, the limitations on our liability and our rights to indemnification under this Agreement are continuing and shall survive the termination of this Agreement, notwithstanding the lack of any specific reference to such survivability in these provisions. Cross-Border Disclosure. You hereby authorize and permit HSBC and our service provider to use information submitted by you to accomplish these purposes and to configure the Service to be compatible with the Accounts. Once a recurring transfer is cancelled, all future transfers will be cancelled and you must reschedule it if you want transfers to be made in the future. Box 9 Buffalo, NY 14240. There are two ways to register for Personal Internet Banking: All registered Personal Internet Banking customers can view, download or print their eligible bank statements online. In addition, you agree that we have no responsibility to investigate discrepancies between names and numbers. Enter your postcode or location below to find your nearest branches on the map. You understand that the financial institution at which an Account is maintained may contact us to verify the content and authority of Bank to Bank Transfer instructions and any changes to those instructions. You agree that HSBC, its affiliates, service providers and partners shall be entitled to rely on the foregoing authorization, agency and power of attorney granted by you. If the Bank to Bank Transfer fails a second time, we will notify you to contact your financial institution or other provider of the relevant Account to learn more about the failure. We shall make all reasonable efforts to ensure that your transfer requests are processed on time; however, we reserve the right to hold funds beyond the normal period and if any interest is earned will be the property of HSBC. Be sure to check with your financial institution for restrictions regarding transfers among your retirement (401k, etc. The business days for Bank to BankTransfers are Monday through Friday. Locate our nearest HSBC branch & get details like address, timings & more. We may send messages to your external email address to notify you about changes in terms, privacy notices, or that responses to your payment inquiries or customer service inquiries are available in online banking. Assumes client follows account safeguarding, personal firewalls and online security diligence practices outlined in HSBC's Security & Fraud Center. With more than 150 years of experience in banking serving businesses and corporates, HSBC has the global connections and expertise to support your business' growth plans. In the 'Enter your Password' section, click the link stating 'Forgot Password?'. As soon as you learn of the theft or unauthorized transaction on your accounts, contact ourCustomer Relationship Centerimmediately at800.975.4722. HSBC Premier customer. is not responsible for these charges. is a national bank chartered under the National Bank Act, and thus is regulated by the Office of the Comptroller of the Currency (OCC), a part of . If the debit side fails or is returned for any reason and the credit side has been released and cannot be collected, you authorize our service provider to collect from the Account to which the credit side of the funds transfer was sent. We'll get you moving. Quick, easy and secure. You authorize us to select any means we deem suitable to provide your Bank to Bank Transfer instructions to the applicable financial institution. Community Reinvestment Act and HSBC Community Development. You understand and agree that we are not liable under any circumstances for any losses or damages if, through no fault of ours, you do not have enough money to make the Bank to Bank Transfer and the Bank to Bank Transfer is not completed or is later reversed or if your financial institution does not permit the transfer or the Bank to Bank Transfer would exceed the credit limit on any applicable overdraft line. Basic Profile For more information about our privacy and security practices and a link to our Privacy Notice go to our website at www.us.hsbc.com/online-privacy-statement. For instance, we will not be liable: Your log on credentials are used to identify you when accessing Personal Internet Banking. We reserve the right to decline to effect any Bank to Bank Transfer, to submit Bank to Bank Transfer instructions or orders or to carry out change or cancellation requests. We do not undertake to notify you in such event, other than by posting any such transfer or transfers to the applicable Account in accordance with this Agreement. These choices include banking channels, electronic networks, and funds transfer systems. Bank to Bank Transfers (Service) offered by HSBC and service provider allows you to transfer funds to or from your HSBC accounts and any other account held by you at another U.S. financial institution referred to in these terms as Accounts assuming, of course, that the transfer is permitted by your financial institution and by law. For your protection, you should memorize your log on credentials and not keep any notation of them on or with your computer. For more information, please see ourSupported Browsers page. With the Bank to Bank Transfers service, you can move money between your HSBC accounts and other financial institutions, credit unions and brokerage accounts. Transactions initiated by individuals with whom you share Passwords or other log on credentials to access account data or funds will be considered authorized by you. US persons are subject to US taxation on their worldwide income and may be subject to tax and other filing obligations with respect to their US and non-US accounts. You agree that these warranties and representations will remain in full force and effect even if this Agreement terminates for any reason. For Error Resolution procedures concerning your personal HSBC accounts, you may refer to the Personal Internet Banking Terms and Conditions at any time by clicking on Terms & Conditions in the footer of the Personal Internet Banking website, and then clicking Personal Internet Banking in the Other Terms & Conditions section of the menu on the right. Those individuals will be able to access your HSBC Mobile Banking App on the same device and their transactions will be considered authorized by you. For more information, please see ourSupported Browsers page. Any obligation that you wish to pay with Bill Payment must be payable in U.S. dollars to a Payee located in the United States. complaining that they've had problems with their online accounts getting locked and poor communication from their customer service . In utilizing Bill Payment, you authorize us to make payments to the Payee in the manner we select, either electronically or by check. If we are unable to complete the payment because of insufficient funds in your account or some other reason, we will send you a secure Message through online banking. Your online transactions are backed by our $0 Liability, Online Guarantee1against fraud, which provides: What is HSBC's $0 Liability, Online Guarantee? The Service will process requests for transfers on business days. When a statement or document is delivered electronically, we send an email to alert you that it is available for viewing through online banking.in Personal Internet Banking. You can see a full description of our privacy policy by clicking on Privacy located in the footer of the Personal Internet Banking website. HSBC Bank USA provides customer support to personal banking clients by phone seven days a week from 7 a.m. to midnight Eastern time. If a joint account is linked to the service, we may act on the verbal, written or electronic instructions of any account owner. The payment amount will be debited from or charged to the account that you designate prior to the scheduled delivery date. 2023. You do not inform HSBC of the fraudulent use of your online accounts within 60 days after the statement date on the account in question. If any information you provide is untrue, inaccurate, not current or incomplete, without limiting other remedies, HSBC reserves the right to recover from you any costs or losses incurred as a direct or indirect result of the inaccurate or incomplete information. This Service and these Terms are personal to you and may not be assigned to anyone by you. HSBC Bank USA, N.A. The sole purpose for our service providers transfer account is to complete your Bank to Bank Transfer requests and for performing the services within the scope of this Agreement. Taxes You Can Pay From Our Branches. If you do not agree to the changes, or if at any time you wish to discontinue your use of the Service, you can unsubscribe by sending a secure Message from online banking or calling our Customer Relationship Center at 1-800-975-4722. You can terminate your Bank to Bank Transfer service with HSBC at any time by sending a secure Message from online banking or calling our Customer Relationship Center at 800.975.HSBC (4722). You authorize us to validate the Accounts through the use of a test transfer, in which one or more low value payments will be both credited to and debited from the Account. We're here to help you. In order to use Bank to Bank Transfers, you have to be a Personal Internet Banking customer of HSBC. We reserve the right to restrict categories of Payees to whom payments may be made using the service. Deposit products are offered in the United States by HSBC Bank USA, N.A. Answer your Security Questions, select how you would like to receive a passcode reset number, and follow the instructions to create a new passcode. A bank routing number is a nine-digit number, also called an ABA routing number or routing transit number, and is used by US financial institutions to send and receive electronic transactions between banks. For as long as you are using the Service, you give to HSBC and our service provider a limited power of attorney and appoint HSBC and our service provider as your true and lawful attorney-in-fact and agent, with full power of substitution and re-substitution, for you and in your name, place and stead, in any and all capacities, to access the Accounts, effect funds transfers as described above, with full power and authority to do and perform each and every act and thing requisite and necessary to be done in connection with effecting funds transfers, including verifying the content and authenticity of any funds transfer instruction for the purposes of security procedures applicable to Accounts, as fully to all intents and purposes as you might or could in person. 1800 Tysons Blvd, Suite 50 Tysons Virginia . ABOUT US. Privacy and Security | Terms & Conditions | HSBC Accessibility, This website is designed for use in the USA. EXCEPT AS DESCRIBED IN THIS AGREEMENT, WE WILL NOT BE LIABLE FOR ANY DIRECT, INDIRECT, INCIDENTAL, SPECIAL, CONSEQUENTIAL OR PUNITIVE DAMAGES OF ANY KIND RESULTING FROM THE USE OF OR THE INABILITY TO USE THE BANK TO BANK TRANSFERS SERVICE, ANY INACCURACY OF ANY INFORMATION OR AMOUNT RETRIEVED BY US FROM THE ACCOUNTS, ANY BREACH OF SECURITY CAUSED BY A THIRD PARTY, ANY TRANSACTIONS ENTERED INTO BASED ON THE BANK TO BANK TRANSFERS SERVICE, ANY LOSS OF, UNAUTHORIZED ACCESS TO OR ALTERATION OF A USERS TRANSMISSIONS OR DATA OR FOR THE COST OF PROCUREMENT OF SUBSTITUTE GOODS AND SERVICES, INCLUDING BUT NOT LIMITED TO DAMAGES FOR LOSS OF PROFITS, USE, DATA OR OTHER INTANGIBLES, EVEN IF WE HAD BEEN ADVISED OF THE POSSIBILITY OF SUCH DAMAGES. Use of the HSBC Mobile Banking App is subject to additional terms contained in the HSBC Mobile Banking Terms and Conditions. The following are not covered under HSBC's $0 Liability, Online Guarantee: Who is eligible for the $0 Liability, Online Guarantee? Find the answers and while you're at it, tell us how we could do better. Montreal. 18, 19 & 20, Lorong Memanda 5, Ampang Point, Ampang Point, Selangor Darul Ehsan, 68000, Ampang Based upon your subsequent usage of the Service, HSBC in its sole discretion may thereafter restore your ability to effect transfers subject to such higher limits as may then be in effect (see Dollar Amount of Transfers, above). It may take up to two statement cycles for your revised delivery settings to take effect. Nigeria, Economics, Business. You may not copy, reproduce, distribute, or create derivative works, reverse engineer or reverse compile HSBC and/or our service providers Bank to Bank Transfers or any of HSBCs and/or our service providers services or technology. You understand that if you provide us with incorrect information or if there is any error in your instruction we will make all reasonable efforts to reverse or delete such instructions, but you accept full responsibility for losses resulting from any of your errors, duplication, ambiguities or fraud in the information that you provide. You acknowledge that HSBC offers HSBCnet for business accounts. YOU ACKNOWLEDGE AND AGREE THAT WHEN HSBC AND OUR SERVICE PROVIDER IS EFFECTING A BANK TO BANK TRANSFER FROM OR TO ANY OF YOUR ACCOUNTS, HSBC AND OUR SERVICE PROVIDER IS ACTING AS YOUR AGENT, AND NOT AS THE AGENT OR ON BEHALF OF ANY THIRD PARTY. Keep any notation of them on or with your financial institution payable in dollars. Even if this Agreement terminates for any reason carrier fees ourSupported Browsers page sending and receiving electronic Communications notation... 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