It has been a few weeks and still no refund. However I would like to clarify that the reason why we have not done reimbursement is because you have not signethe documents that we seed you to definitely end the contract and then repay the money. Booking your vacation with Royal Elite Vacation Club has never been easier, our App allows you to get in contact with a reservation agent with just the touch of a button. The Royal Elite Vacation Club and Sandos Hotels & Resorts feel that it is our duty to inform our members of these dubious companies and recommend that you contact the Royal Elite Customer Service Department in the event of being contacted by an unfamiliar company. Unfortunately, there are lots of timeshare purchasers who dont know about the rescission period, and they realize they cannot afford the timeshare after this period has expired, which makes the timeshare cancellation more difficult, but not impossible. They work along Mexico under the name of Royal Elite, Royal Elite Playacar, Royal Elite Caracol, Royal Elite Sandos and Royal Elite Exchanges. We started to deep-dive into the contract clauses and our big surprise was that we found the following discrepancies between what was stated to versus what was in the contract: From USA/CAN: [protected] Well, that is what the scam is. Indulge in a massage, a body wrap, and reflexology at the onsite spa. Villa del Palmar Cancun Best Vacation going All Inclusive. Before you leave, do you have any questions I can answer? She also said the All Inclusive fee could not ever go over $100/day/person. Beware of the salespeople here! 90% of new partners we are made change of bracelets for the rest of their vacatioN, no extra cost so they can not only experience the feeling of being a member but also interact with other royal elite family's that have been using their programs to travel worldwide and can give unbiased opinions of their experiences. We took a shower and the whole toilet was flooded!! Read full review of Royal Elite and 8 comments, Read full review of Royal Elite and 6 comments, 16 years' experience in successful complaint resolution, Each complaint is handled individually by highly qualified experts, Last but not least, all our services are absolutely free. We already have a timeshare but were thinking of selling it and though this might be a good replacement. But the sales rep. told us to wait til we returned home & call back to cancel, by then it was too late. This will surely increase the credibility of your complaint. Recently on our visit to paradise in mexico, our first visit anywhere outside of canada and us, we attended a, what was supposed to be a brief 90 minutes, presentation on a royal elite membership, it turned into hours The objective of the brand is to encourage and cultivate the dreams of its esteemed members. If you want to know more about timeshare scams in Mexico, visit: Timeshare: Why the heck did we sign for one? We found the resort to be clean and for the most part the staff is friendly and helpful. a blatant discrepancy like this would be given a clean refund; the inability to refund is a giveaway that something is very fishy., Promises that sound too good to be true, including incentives for making an initial purchase that dont seem to have strings attached (because they probably do), Upfront fees, including high-dollar deposits or administrative fees that are far more than youd expect them to be, Pushy sales presentations, especially those that dont encourage you to take your time in making a decision, Whenever you make a purchase, especially when it comes to vacation properties, always read the fine print, and dont fall for any high-pressure sales tactics. Additionally, they are now saying I did not tell them in 5 business days (I have so many emails to prove I did) and they say I have to sign a document promising not to speak ill of them. Companies can ask for reviews via automatic invitations. Some have exit programs of their own that can assist you with a timeshare cancellation. Royal Holiday Club es un programa de afiliacin a un club de vacaciones con sede en Mxico. There are so many postings about this scam. from Argentina +54 800 345 8114, Telephone No. Please DO NOT add attachments that contain your or other peoples personal information, if you dont want it to be visible to the public. In addition to the ugly food we have to wait to eat in any restaurant although they were empty. from Canada and USA: 844 992 8339, Telephone No. Whats great about the site is that everything Works properly so you dont feel like your getting scammed by the experience. While the resort is great and the staff(not Royal Elite sales) was friendly, I would never step foot on any Sandos property due to the Royal Elite vacation club game. What is Royal Elite and why is it such a good deal? Because by then you are out of the 5 business day period. Hi, after reading all this i feel really stupid that i did not do so before signing for this deal especially since i ad my ipad with me at the meeting would have been easy but no like everyone else i just believed all the hype and sign a check six month later i want to book my next vacation and its not really going as plan All rights reserved. We have been notified by some of our clients that they have been contacted by broker companies or travel agents (sometimes posing to be Sandos) about vacation offers to rent, sell, or exchange weeks of their membership, or to buy their membership from them. Stay in the best suites in, also offers you the opportunity to connect your membership to an external worldwide resort network giving you access to an. We gave a down payment of $3, 600.00 but the next day had second thoughts & told them we wanted to cancel, this is within the 4 days you have to change your mind . A free inside look at company reviews and salaries posted anonymously by employees. I recommend paying the few extra dollars for an upgrade! Besides exchanging points to have the chance to visit differenttouristic destinations they also offer an extensivevariety of services. I would like to clarify that Sandos, and Royal Elite are in all dispocision proceeding with a refund and never was nor our intension of delaying the process, we are only waiting for you to proceed with the signing of the relevant documents . She is great!I would never recommend neither come back to this hotel. However, since they said we had 5 business days to cancel (Yes we read the contract to make sure this was the case) we figured we would sign up. 1,772 were here. Every number and email address they provide to you after purchasing something is fake. They acknowledge that we canceled within 5 business days. Just email or call within 5 business days and we will give you a full refund, no problem. By posting this complaint we are hoping to get the attention of our fellows who have been scammed by Royal Elite and its representatives, we attended the sales meeting with Richard Quinones who claims to be the sales manager in this place, even if this is true the rest of the information was misrepresented by this guy. Put in writing you want your contract canceled and it is canceled. When we looked more deeply into these complaints, we found several negative reviews of the Royal Elite Vacation Club program. There are so many postings about this scam. I signed up to Royal Elite in Sandos Playacar and now I can book online through the website which makes my life much much easier. When it comes to family, time spent together is priceless, In order to reassure our valued Members and those who are interested in becoming a part of our big family, we are proud to inform you that Royal Elite Vacation Club has a legally registered development certification awarded by the Vacation Club Association in Quintana Roo, Since some of our members do not want to return to the same destination every year, we offer as well the opportunity to exchangethe points to visit different touristdestinations around the worldthrough. I have been in touch with people there and they say they are working the process but it takes time. Timeshare cancellation is the best solution to cut every string attached to the resort. Royal Elite Vacation Club Reviews Updated Nov. 16, 2021 Find Reviews Clear All Full-time, Part-time English Filter Found 35 of over 71 reviews Sort Popular Popular Highest Rating Lowest Rating Most Recent Oldest first 4.8 100 % Recommend to a Friend Your trust is our top concern, so companies can't alter or remove reviews. When we got home we decided that we would not be able to utilize the membership as we only travel approximately every five years. Claim your business, engage with your consumers, leave official public responses, track complaints and customer replies at no cost. Lloydshare Ltd: A Real Annuity Program or Another Timeshare Scam, the Jury is Still Out! We canceled within 5 business days. Add a header to begin generating the table of contents, Use of high-pressure sales tactics in the buying phase, Little to no customer service in attempts to resolve problems or acquire refunds, Overall bait-and-switch practices and fraudulent-seeming behavior, While the resort is great and the staff(not Royal Elite sales) was friendly, I would never step foot on any Sandos property due to the Royal Elite vacation club game. We purchased a Royal Elite timeshare with Sandos Caracol for a studio unit. The Royal Elite Vacation Club membership means lots of cool benefits including access to the members section of the website where you can book early and check out the latest promotions and giveaways. Dear Royal Elite Members, If you have any other questions about timeshare cancellation in general, feel free to get in touch. Salesperson claims that the all-inclusive fee is per couple, but in reality it is per person per night. Mexican law is clear. As a Royal Elite member you can rest assured that you will not be obliged to pay any hidden fees or charges. We found that several people wanted to cancel Royal Elite Sandos Resorts timeshare for the following reasons: When we looked more deeply into these complaints, we found several negative reviews of the Royal Elite Vacation Club program. Royal Elite Vacation Club also opens the door for members to take advantage of a network of more than 6,000 exclusive tourist destinations worldwide through our RCI aliance. Listing provided by TMLS $419,900 5 bds 3 ba 2,805 sqft - House for sale 10 hours ago 159 Dutch Ln, Appomattox, VA 24522 The benefits of Royal Elite Vacation Club membership are seemingly endless. -we did not get 4 SANDOS weeks as sold to us during the arrangement and according to what Richard Quinones assured 4248 / 4278 Should Mexican Timeshare solutions help you today? http://www.timesharescam.com/timeshare-complaints-resorts-black-list/6-royal-elite-sandos-timeshare-complaints/, Royal Elite Timeshare scams are very common in Mexico, since that's one of the most fraudulent companies in Mexico, their custumer service is lousy and the maintenance fees are insanely high. I have also experienced a very poor service. I signed up to Royal Elite in Sandos Playacar and now I can book online through the website which makes my life much much easier. 3208, 3207, 3213 This comment was posted by a verified customer. 3203, 3204, 3205 We were convinced, or more like coerced, into making the purchase. I purchased a travel program through Sandos Playacar at Royal Elite Timeshare Resort in Playa del Carmen last March and I requested to cancel within the 5 day grace period but they still have not refunded my down payment of over $9000 US dollars. * From Mexico: [protected] Unfortunately, not all of these offers are real and accepting them may put you at risk of being deceived by a fraud. Tel: [protected] Ext 3200 Here are 8 tips for writing great reviews. Our work is based on a Contingency Basis: NO RESULTS, NO PAY. A free inside look at company reviews and salaries posted anonymously by employees. I also consent to use of emails and the use of an automated dialing device and prerecorded messages. > Can You Get Out of a Diamond Timeshare? Find out how we combat fake reviews. When looking into whether Royal Elite Vacation Club had an official timeshare exit program, we found a page connected to their guest portal with tips on avoiding timeshare resale scams. Some companies claiming to be memberships reseller might use our name to give you a false sense of security and trick you into paying for a fraudulent service. What I liked about the resort is its kid friendly, or adult fun. We have created a Quality Control Department within Customer Service for any clarification or special assistance you may need about your Royal Elite Vacation Club membership. Great work environment, decent pay. Be very careful when dealing with this company! Available in our weeks and is commonly use. The website also explains how to maximize the potential of my timeshare weeks, and the best way to get the most out of them. Royal Elites legal name is Sandos International S.A. de C.V. We brought a 10 year membership from Royal Elite. No written confirmation that our contract was canceled. Also a co-worker has a membership with Royal Elite Vacation Club and has no trouble using her membership. You willexperience the epitome of luxury and enjoy priority status during your all inclusive vacation in paradise. 2023 Trustpilot A/S. I am going thourhg the asme bunch of lies today. from Mexico: (984) 873 4492, Telephone No. Royal Elite Sandos Hotels Verification can help ensure real people write reviews about real companies. * E-mail Address: customerservice@royalelite.com from Argentina +54 800 345 8114, Telephone No. 4.5-star luxury resort by the ocean. 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