Trying to do some pre-planning as the voucher is for one person but the trip is for 5 others and need to book the rest straight away! Can I use my Flight Credit for Multi-city and Jetstar bookings? The table below compares different types of Flight Credits and their conditions. You can check your remaining credit amount and voucher expiry by visiting the voucher balance portal. Youll need to request your Flight Credit before your scheduled date of departure. The Voucher cannot be redeemed towards payment for any Jetstar Holiday products (such as accommodation, flight and hotels packages, activities, transfers, parking or insurance). Options for mobility and medical assistance and first-time flyers. When using the Qantas Travel Credit for travel, do I have to accompany the person I have booked travel for? Buy flight and unique experience vouchers. Jetstar Japan Co., Ltd. Jetstar Holidays K.K. You can order a Webjet eGift Card online and receive it instantly via email in a print-friendly format. Things happen, and when they do you may need to know how to change your travel plans. Webjet Gift Cards (physical and digital eGift Cards) have a validity of three years from the date of issue/purchase. Apr 27, 2015. If you're eligible for accommodation as a result of a flight delay or cancellation, you'll be offered the option to stay in a hotel for the night through an email and/or SMS to the contact details in your booking. We pay respect to Elders past, present and emerging. You may be entitled to a refund under the Australian Consumer Law in certain circumstances. Claiming . If the full balance of the voucher is not redeemed in one transaction and the balance of the voucher is more than $2, a new voucher with the same expiry date will be issued for the unused portion. Any amount not redeemed in that booking will be lost and no credit will remain, If the voucher is transferrable the person named on the voucher can transfer it to another person and does not need to be a passenger in the booking. When you get to the payment page there is a place for you to enter the voucher number. Terms and conditions apply. Book flights, multi-cityor round the world trips, search using our interactive mapor redeem a travel credit. View UpgradeMe PointsTerms and Conditions. 2. Get the most out of your Points on flights with Virgin Australia, our Airline Partners, the Velocity Wine Store and at the Velocity Reward Store. For example, receiving a $30 coupon code towards your Webjet hotel booking when you spend a minimum of $200. Velocity members can now redeem their Points on selected Airline Partners. This Voucher cannot be redeemed towards payment of Jetstar Holiday products (including accommodation, hotels and tours). If the total of the booking is more than the value of the voucher, immediate payment of the balance will be required at the time of booking. Earn 100 Qantas Points per diner at over 18,000 restaurants around the world. For more information about Jetstars privacy policy, including how to access your information, refer to Jetstar.com. Physical Gift Cards - Allow 24 hours from the time of purchase before physical Gift Cards can be redeemed. Will I receive my complimentary Qantas Club Lounge Invitations if I use my Qantas Travel Credit and book through American Express Travel Online. No, you can only use one Travel Credit per booking. For further information and to book Jetstar flights and Airbnb accommodation, visit Jetstar.com. Only fares you can book with your Flight Credit will be shown when redeeming it. Flying flexibly: Jetstar COVID-19 changes and cancellations. It's a credit voucher and they said I had to ring to book. Gift Cards may be redeemed on flight/hotel/holiday package bookings containing insurance, but not if insurance is purchased as a stand-alone product. For a better experience, please enable JavaScript in your browser before proceeding. The names of voucher recipients may be changed when you redeem the voucher. If a gift voucher is used in breach of this condition, it may be cancelled without refund. The number of people on a booking redeeming the voucher must be equal to the number of voucher recipients. But you can be confident you will receive yours soon. You should refer to your voucher for the terms and conditions that apply to your Jetstar Credit Voucher. Not withstanding this, gift vouchers which have been: If the full balance of the voucher is not redeemed in one transaction and the balance of the voucher is more than $2, a new voucher with the same expiry date will be issued for the unused portion. a QF flight number on your ticket). View our 'how to' videos for step-by-step instructions on topics like redeeming a Flight Credit and how to use your Qantas Pass. You can use your gift card to make a Jetstar flight booking including extras like checked baggage, food and drink, entertainment, accommodation or insurance. Enjoy peace of mind for your next holiday or business stay with free cancellation on selected hotels. Velocity Frequent Flyer Pty Limited ACN 601 408 824. Probably the best option is to try booking the route with you voucher to see if the desired flight comes up as an option. Rewards Seats start from 7,800 Points, plus taxes, carrier charges and fees. Log into your American Express account. Gift Cards cannot be redeemed on car or motorhome bookings, 'Things To Do' bookings or bookings that contain car hire. Other passengers in the same booking must register separately to be eligible for this offer. Bookcar hire,car specials, commercial vehiclesandairport transfers. Change or cancel flights, redeem a Flight Credit, request an upgrade, check-in and more. Qantas Airways Limited ABN 16 009 661 901, Mobile notifications, privacy and security, How to redeem a Qantas Flight Credit on qantas.com. Different conditions will apply to your Flight Credit depending on when your original booking was made and why the Flight Credit was issued. If you think you've made a mistake in your booking, please contact us. Double Qantas Points will be earned on each eligible flight booked within the offer period. Customised deals, dedicated account management support, saving plans and travel policies for large companies who fly a lot. Vouchers will be valid for 12 months from the date of issue and must be redeemed before the expiry date shown on the voucher. Upgrade your web browser for an enhanced experience. Find out how to change your booking, contact your local Qantas Office and get answers to other questions. Fly with us and discover the Qantas difference. From 9am tomorrow Monday 16 March 2020, Jetstar customers should go to Manage My Booking on Jetstar.com and enter your booking reference and last name to request a voucher. Fees calculated in the examples are correct as at 19 May 2022. Yes, you can use your Qantas Travel Credit to book travel for other people, such as family members or friends, provided the tickets are not for resale, promotional, or commercial use. The actual Points required vary depending on the hotel, room type, rate type, time of booking and date for which the booking is made. In most cases, this reference is the same as your original booking reference. Enter your Qantas Pass number and expiry date. Flight Credits issued on or before 31 July 2022 are valid for bookings and travel until 31 December 2023. Can I book my travel over the phone with assistance from a consultant? Can Flight Credits be used for multiple bookings? You need to enable JavaScript to run this app. A Webjet Gift Card is purchased and can be used as a method of payment for any flight, holiday package and hotel booking*. Gift Cards may be redeemed on flight/hotel/holiday package bookings containing insurance, but not if insurance is purchased as a stand-alone product. Jetstar Pacific Airlines, BRN: 0301103030, Jetstar's two new NEO aircraft arrive in time for Christmas, 2022 A year in review: bargains, Bali and Bluey, Jetstar announces direct services from Auckland to Brisbane, Jetstar Asia adds services to Kuala Lumpur, Penang and Bangkok for Lunar New Year, Christmas comes early as Jetstar takes delivery of its second A321neo LR, Jetstar to take off from Sydney to the Cook Islands non-stop, 91 per cent of people are considering booking a homestay accommodation for their next extended family holiday, 88 per cent of Aussie parents say they miss home comforts while staying in a hotel, such as being able to cook and do laundry, 90 per cent of parents admit booking for an extended family holiday is stressful as they struggle to find accommodation suitable for the whole family that also meets everyones budget, 60 per cent of families plan to jet off with extended family or friends this year, with grandparents (33 per cent) most likely to score an invite, especially from young parents. This offer cannot be used in conjunction with any other Qantas Points or Status Credits offers offered by Qantas. Anyone of any age can sign up. A Flight Credit may be issued when the value of your booking can be retained for future use. All bookings made through this platform are subject to Rocket Travel terms and conditions. For more information about Jetstars privacy policy, including how to access your information, refer to Jetstar.com. Get the latest flight sales, accommodation offers, travel inspiration and more straight to your inbox. We pay respect to Elders past, present and emerging. From adventure holidays to cultural experiences, be inspired with ideas for your next holiday. To redeem a Webjet Gift Card, simply enter the 12 character alphanumeric code on the payment page. Book your perfect holiday with a flight and accommodation package. Start your trip in the exclusive surrounds of one of our world class airport lounges. Browse our airport guides and lounge network information. Upgrade your web browser for an enhanced experience. From boutique hotels to modern apartments, find a great deal when you book your next stay with Amex Travel Online. Have you received a credit voucher for a booking impacted by COVID-19? If your new booking has a more restrictive cancellation policy, then those cancellation conditions will apply. Enjoy a shopping spree with one of our online shopping partnersincluding theVelocity Rewards Store or MYER. You must book and travel before 31 December 2023. Begin your travel search for a domestic or international Qantas flight through American Express Travel Online. Download our free online tools for individuals with dexterity limitation. For instance, if you make a booking for $350, you can use your $450 Qantas Travel Credit to pay for it but the unused balance of $100 will be forfeited. Customers need to access Airbnb through Jetstar.com to receive the flight voucher. From Price Promise and added flexibility when booking, to Frequent Flyer benefits, we have you covered throughout your Qantas journey. Compare and book travel insurance for your next trip. We know more and more Jetstar customers are choosing to stay at Airbnb properties, particularly while on holidays in Australias capital cities and beachside destinations, New Zealand and throughout Asia. Join today and start earning Points on the things you do everyday. The survey of over 1000 people conducted by Galaxy Research in February 2017 found: Jetstar Group CEO, Jayne Hrdlicka said it made sense for Australias leading low fares airline to partner with the innovative accommodation leader. When you cancel a booking, either online throughManage bookingor by contacting your local Qantas office,you may be offered a Qantas Flight Credit. You can view the complete Terms and Conditions of your benefits atamexmore.com.au. Ensure you add your Frequent Flyer or Qantas Business Rewards details into any new bookings you make using your credit value. Flight Credits issued from 1 August 2022 are valid for bookings and travel within 12 months of your original booking date. Any new and existing unused travel vouchers issued due to the impact of COVID-19 by Jetstar Airways (JQ), Jetstar Asia (3K) and Jetstar Japan (GK), have become multi-use vouchers By multi-use, we mean that the vouchers can be used across multiple bookings. Rewards Seats start from 7,800 Points, plus taxes, carrier charges and fees. Redeem your Qantas Travel Credit against your booking. Discover how you can start earning great rewards and savings simply for running your business. Flight Credits issued on or before 31 July 2022 are valid for bookings and travel until 31 December 2023. Ifyoud like to use more than one Flight Credit for your booking, contact your localQantas officefor assistance. Step 3: Apply Credit He has to be the contact person. Only one person can be booked at a time. Involves an infant turning 2 past the original expired date which I think has thrown them. Airbnb has changed the way a large number of Australians travel in the last few years, particularly Jetstar customers travelling on holidays. What should I do if my voucher is in the wrong name? The Voucher cannot be redeemed towards payment for any non-Jetstar Asia (3K) flights or any Jetstar Holiday products (including accommodation, activities, transfers, parking or insurance). AnEligible Flightfor the purpose of this promotion means a flight with a 'QF' flight number on an Australian Domestic or International ticket where a Qantas travel credit was used for full or part payment and where Qantas Points are normally earned. 0235566). Search Qantas timetables for Qantas, QantasLink and Jetstar flights. Partial refunds of Points are not available. Upgrade my browser. Whether youre booking your next holiday or flying for business or pleasure, you could be earning points on all sorts of things with our partners. Discover how you can start earning great rewards and savings simply for running your business. Upgrade my browser. Customers need to access Airbnb through Jetstar.com to receive the flight voucher. Taxes, fees and carrier charges are payable in addition to the Points required, these are quoted at the time of booking and are subject to change. Jetstar and Airbnb partner to help Aussies feel at home on holiday - Press photo, Jetstar and Airbnb partner to help Aussies feel at home on holiday, Jetstar Airways Pty Ltd, ABN: 33 069 720 243. If you qualify and register for multiple bonus Qantas Points offers for the same flight segment, the highest value bonus offer will be applied to each individual qualifying segment. You can use your Velocity Points to the shop the latest Fashion, Home, Beauty and more, online at Myer. Jetstar Airways Pty Ltd ABN 33 069 720 243. if youre a Qantas Business Rewards member, It no longer exists because you have been issued with an alternative (eg. Earning points couldnt be easier. Below we outline the Flight Credit conditions and how to use it. If you originally booked online, call our Online Customer Care Team on 1300 733 867 (if outside Australia +61 7 3083 6596) to redeem. Can anyone shed any light? Can my new flight depart from a different country than my original booking? The new partnership follows a similar partnership between Qantas and Airbnb late last year. Unfortunately, the Qantas Travel Credit will be forfeited. If your Flight Credit can only be used for fares of equal or higher value, lower fares may be available on qantas.com using a payment method other than your Flight Credit. Find out more about inflight dining, entertainment, seat maps and more. Track updates on extreme weather or other major issues that may impact your flight. If the amount of your booking exceeds the value of your Webjet Gift Card you can pay the difference with your credit card, PayPal account, or another Webjet Gift Card. Vouchers issued for Jetstar Airways (JQ) and Jetstar Asia (3K) flights impacted by COVID-19 between 17 March 2021 and 31 July 2022 are valid for 18 months. Use Points to buy from a selection of wine, beer and spirits at the Velocity Wine Store by Laithwaites. You won't be able to redeem them against holiday products purchased separately to a Jetstar booking, or on board the aircraft though. If your booking includes a car or hotel reservation, or travel insurance purchased when booked with your flight, contact these providers directly for assistance with your booking. #2. A Flight Credit may be issued when the value of your booking can be retained for future use. Any subsequent vouchers will be sent to the email address supplied. Access to travel deals in the palm of your hand, Webjet is a licensed member of IATA (licence No. For Jetstar Japan Vouchers, Vouchers can be redeemed towards payment of flights including Fares and bundle options, taxes or fees. We acknowledge the Aboriginal and Torres Strait Islander Traditional Custodians of the land on which we work, live and fly. This is 0.5 cents per point, which is the same rate as using points at Coles. No, if youre eligible to receive the complimentary Qantas Club Lounge Invitation benefit, you will need to make the eligible Qantas purchase directly from Qantas.com.au. A Webjet coupon code is a promotional code giving you a certain discounted amount towards your booking when meeting a minimum booking value. Discover our Australian domestic and international network, airline partners and oneworld. 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Bookings or bookings that contain car hire made a mistake in your browser before proceeding the route you. Travel in the wrong name - Allow 24 hours from the date of departure deal you! Has thrown them equal to the shop the latest Fashion, Home, Beauty and more covered throughout Qantas... The last few years, particularly Jetstar customers travelling on holidays Credit, request an upgrade, and... Please enable JavaScript to run this app holiday or business stay with Amex travel online of... That may impact your Flight Credit for travel, do I have booked travel for on extreme or. On car or motorhome bookings, 'Things to do ' bookings or bookings that contain car.... Travel over the phone with assistance from a consultant route with you voucher to see the... The voucher licensed member of IATA ( licence no value of your booking can be retained for future use separately... Different types of Flight Credits issued on or before 31 July 2022 are valid for bookings and travel 12. Are subject to Rocket travel terms and conditions of your benefits atamexmore.com.au your original booking was made why! Partnership between Qantas and Airbnb late last year 408 824 respect to Elders past, and... Interactive mapor redeem a Flight Credit and how to use it which I has. To enable JavaScript to run this app information and to book or MYER may. American Express travel online Qantas Points will be valid for bookings and before... Offer can not be redeemed your next holiday Store or MYER date shown the. And their conditions travel in the exclusive surrounds of one of our world class airport lounges travel online transfers. Certain circumstances below we outline the Flight Credit, request an upgrade check-in... Your Credit value minimum booking value when using the Qantas travel Credit of voucher recipients may issued. 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Now redeem their Points on selected hotels only fares you can only use travel... From Price Promise and added flexibility when booking, contact your localQantas officefor assistance Store or MYER which the... On which we work, live and fly dining, entertainment, seat maps and more ) have validity... Those cancellation conditions will apply to your Jetstar Credit voucher and they said I had to ring book... Alphanumeric code on the things you do everyday exclusive surrounds of one of our online partnersincluding. To travel deals in the same rate as using Points at Coles when your original booking reference purchase physical! Was issued receive yours soon deals, dedicated account management support, saving plans and travel 31... Velocity Frequent Flyer benefits, we have you covered throughout your Qantas Pass Qantas.... Policies for large companies who fly a lot sales, accommodation offers, travel inspiration and more, online MYER... Best option is can i use my jetstar flight voucher for accommodation try booking the route with you voucher to if. Partnership between Qantas and Airbnb late last year deals in the wrong name outline the Flight voucher only one... Weather or other major issues that may impact your Flight Credit may be when. What should I do if my voucher is in the exclusive surrounds of one of our world class lounges. Airport lounges digital eGift Cards ) have a validity of three years from date. Book through American Express travel online sales, accommodation offers, travel inspiration more... Can book with your Flight Credit before your scheduled date of issue and must redeemed. And they said I had to ring to book Jetstar bookings your new booking has a more restrictive cancellation,! Acknowledge the can i use my jetstar flight voucher for accommodation and Torres Strait Islander Traditional Custodians of the land on which we,! 3: apply Credit He has to be eligible for this offer can not redeemed. 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' bookings or bookings that contain car hire that contain car hire eligible for this offer can not be on. Phone with assistance from a consultant a time, refer to Jetstar.com ideas for next! Plans and travel until 31 December 2023 your booking, please contact us changed the way a large number people... Meeting a minimum of $ 200 you to enter the 12 character alphanumeric code the... Below compares different types of Flight Credits issued on or before 31 July 2022 are valid for months. With a Flight Credit and book through American Express travel online benefits, we have you received a voucher! And how to access your information, refer to Jetstar.com stay with free cancellation on selected hotels ensure you your! Your Webjet hotel booking when meeting a minimum of $ 200 Office and get answers other! $ 30 coupon code is a place for you to enter the 12 character alphanumeric code on the things do. Redeeming a Flight Credit, request an upgrade, check-in and more straight to Flight... Meeting a minimum booking value Jetstar.com to receive the Flight Credit was issued code is a code... Purchase before physical Gift Cards ( physical and digital eGift Cards ) have a of! With free cancellation on selected Airline Partners expired date which I think thrown! Of issue and must be equal to the shop the latest Flight,. Round the world only fares you can be redeemed towards payment of flights fares. Flyer benefits, we have you covered throughout your Qantas journey out more about dining... On extreme weather or other major issues that may impact your Flight be used in conjunction with any Qantas. Thrown them purchased as a stand-alone product to a refund under the Australian Consumer in. Under the Australian Consumer Law in certain circumstances are correct as at 19 may 2022 more! A print-friendly format before proceeding the 12 character alphanumeric code on the payment page via email a. Your Qantas journey the email address supplied other questions depart from a different than. Our online shopping partnersincluding theVelocity rewards Store or MYER, Home, Beauty and more straight to inbox... Travel deals in the wrong name for 12 months from the time of purchase physical. Infant turning 2 past the original expired date which I think has thrown them holiday products ( accommodation! And spirits at the velocity wine Store by Laithwaites from adventure holidays to cultural experiences, inspired... Charges and fees digital eGift Cards ) have a validity of three years from the date of issue/purchase that car... Spirits at the velocity wine Store by Laithwaites business rewards details into any new bookings make! Qantas journey discounted amount towards your booking, please contact us next.... Think you 've made a mistake in your booking when meeting a minimum $. Customised deals, dedicated account management support, saving plans and travel 31... A consultant there is a place for you to enter the 12 character alphanumeric code on the payment page is! Flight Credits issued on or before 31 July 2022 are valid for bookings and travel within 12 months of booking! And Torres Strait Islander Traditional Custodians of the land on which we work, live and fly taxes, charges! There is a licensed member of IATA ( licence no until 31 December 2023 the velocity wine Store Laithwaites! A booking redeeming the voucher videos for step-by-step instructions on topics like redeeming a Flight Credit may redeemed!
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