If you no longer have your warranty information, please contact questions_canada@samsonite.com with pictures of your product. Sign Up for Email and get access to exclusive offers & the latest updates! https://www.supportandgo.com/ServiceInfo/ServicePointLocation. The warranty does not cover any damage that is caused by misuse, abuse, or neglect of the luggage. There is also a white label that can be found hidden inside your bag or case that contains a product ID number. Registering gives you access to a broad range of tools: keep track of your warranty, check product info, order Timeweb - , , . Consequently, the limitations or exclusions specifically contained in this warranty may not be applicable to you. Heres a quick guide on how to repair luggage wheels. Samsonite products are rigorously tested to ensure that the travel products you trust meet stringent standards. If you want to find out what the product code is, you can look for it on the warranty card or on a label inside the suitcase. Consumers are increasingly turning to extended warranty options due to the rising cost of replacing products. Purchasing a warranty card is a great way to confirm your warranty and obtain the information required. Our warranty does not cover normal wear and tear, abuse, misuse or neglect of the product, or damage caused by airline mishandling. Fill out the form on the website or call the Samsonite Service Center Australia at (61) 594-0000, or visit our Head Office at 5 Anzed Court, Mulgrave, VIC 3170. Consequently, if a problem occurs with this Samsonite product (the "Product") and the problem is caused by manufacturing defects in material and workmanship, Samsonite will, in its discretion, either fix or replace the Product in accordance with the warranty terms and conditions stated herein. WebKeep in mind which airlines you mostly fly with and check their hand luggage size rules below (length x width x depth). You are responsible for all costs of getting the Product to any such Service Centre including, but not Consequently, if a problem occurs with this Samsonite product (the "Product") and the problem is caused by manufacturing defects in material and workmanship, Samsonite will, in its discretion, either fix or replace the Product in accordance with the warranty terms and conditions stated herein. If the warranty applies, you will be notified as to whether the Product will be repaired or replaced. Any such damages are not covered by Samsonite's warranty, but we can provide you with the necessary documents or repair if needed. To contact them, dial a number, send an email, or visit their website. United States: 1-800-262-8282 If the Product is to be replaced and the Product is no longer available, Samsonite will substitute a comparable Samsonite product. WebShop Neverending Tote 15.6' Deep Black in the official Samsonite online store. To the extent permitted by applicable law, any implied warranties are hereby excluded. Maximizing Your Travel Experience With The Tumi Alpha 3, Finding A Great Deal On A Tumi Bag: Tips For Saving Money On Luxury Accessories. Also, The product ID for your bag is a combination of numbers and letters, and can be found on the warranty card or QR-code label that comes with your Samsonite. | Generally, you will need to register your warranty with the manufacturer, either online or by mail. Outside luggage comes with a limited one-year warranty that covers any functional damage. See Privacy Policy Please do not send your Product directly to Samsonite, as this will only delay the repair. Does tumi luggage have a lifetime warranty? Because the covers are usually the same, weve compiled a list of some of the best-known luggage brands in comparison to one another. A luggage warranty is never intended to cover the cost of lost or stolen luggage. as transportation of unusual items), neglect, accidents, abrasion, exposure to extreme temperatures, To do this, simply unscrew the wheel from the axle. TravelPander.Com is a participant in the Amazon Services LLC Associates Program, an affiliate advertising program designed to provide a means for sites to earn advertising fees by advertising and linking to Amazon.com. Depending on the manufacturer and the specific product, there may be additional steps required to make a warranty claim. Normally, you must show proof of purchase, such as a store receipt, in order to claim luggage repair under warranty. If the wheel is simply cracked, you may be able to glue it back together. It is possible to work with Samsonite to resolve any manufacturing defect in your product. City *. They should be able to help you out. Save up to 30% on Weekly Deals Shop Now, FREE SHIPPING on Orders $99+ see details. WebUsually you can do this at the service counter in the baggage claim area. Consequently, if a problem occurs with your Samsonite product (the "Product") and the problem is caused by manufacturing defects in material and workmanship, Samsonite will, in its discretion, either fix or replace the Product in accordance with the warranty terms and conditions stated herein. Our warranty is Global and Customers may have their item repaired or replaced in any country with a Samsonite Service Center. Any such repair or replacement will be at Samsonite's expense, including any costs required to return the repaired or replacement product to you. To locate a Service Center anywhere in the world refer to our website at www.samsonite.com (in the US shop.samsonite.com), or call: United States: 1-800-262-8282 Samsonite products are rigorously tested to ensure that the travel products you trust meet stringent standards. Labor charges and damages attributable to work performed by anyone other than a Service Center are not covered by this warranty. Many vendors now offer extended warranty plans to help customers protect their investments because of the limited manufacturer warranty. Other damage not covered under the warranty includes that caused by transportation of unusual items, accidents, solvents or acids, as well as exposure to extreme temperature or water. Standard shipping takes 2-6 business days, Expedited shipping takes 2 business days or Priority shipping takes 1 business day, depending on the method chosen by the customer. This warranty covers only manufacturing defects and does not cover any damage caused by misuse (such as transportation of unusual items), neglect, accidents, abrasion, exposure to extreme temperatures, solvents, acids, water, normal wear and tear or transport damage (by airlines for example). If the Product is to be replaced and the Product is no longer available, Samsonite will substitute a comparable Samsonite product. To register your product and post your purchase receipt to a future reference, go to their product registration page. original receipt of purchase. In some cases, you will be required to sign a warranty agreement with the manufacturer. Samsonite products are rigorously tested to ensure that the travel products you trust meet stringent standards. *Amazon and the Amazon logo are trademarks of Amazon.com, Inc. or its affiliates. Name and address of the guarantor: Samsonite Europe NV, Westerring 17, 9700 Oudenaarde, Belgium. Personalise your bag with laser engraving to make it truly unique. Copyright 2023 Samsonite IP Holdings S.AR.L. If the warranty applies, you will be notified as to whether the Product will be repaired or replaced. Unlock Your Samsonite Luggage With Ease: Helpful YouTube Videos To The Rescue! Don't forget to pack within the weight allowance as some airlines may weigh your cabin case before you board. If the product cannot be repaired or replaced, Samsonite will refund the purchase price. The warranty provided herein is limited to the value of the Product. The warranty provided herein is limited to the value of the Product. repaired or replacement product to you. While non-warranty maintenance or repairs on your Product can be performed by any company, Samsonite requires that you use only an approved Samsonite service center ("Service Center") for warranty repairs. This warranty is intended to give you specific legal rights. If damaged in transit, submit a claim to the transit company (which is insured against damaging your product) at the place of arrival, if possible, before clearing customs. the Product or its contents, breakage or entry by airline or airport personnel or governmental There are a lot of factors that go into determining how durable a suitcase is, and Samsonite is a brand that is known for making high-quality products. It is beneficial to both the environment and the consumers. Our warranty is intended to give you specific legal rights. Repairs performed by anyone other than an Authorized Repair Agent will void this warranty. Repairing luggage can be a simple or complex task, depending on the type of damage. You will also need to provide the date of purchase and the retailer where you made the purchase. Registering gives you access to a broad range of tools: keep track of your warranty, check product info, order Registering your Samsonite product with the official Samsonite website is the best way to ensure that your product is covered under their warranty. WebFor warranty service at a Service Centre, you will need the duly completed warranty certificate or original receipt of purchase. Lastly, you can reach out to them on social media they have active Twitter and Facebook pages. Product locks are intended only to prevent accidental opening and cannot necessarily prevent theft of the Product or its contents, breakage or entry by airline or airport personnel or governmental authorities. These stores shall be responsible in coordinating with the Samsonite Service Center. So, does samsonite luggage have a lifetime warranty? Shopping at Samsonite is risk-free. Mexico: (01800) 904 89 00 Samsonite requires that you use only an approved Samsonite service centre (Service Centre) for warranty repairs. The warranty, if is global , you may have your Product repaired at any Service Centre in the world. Repairs performed by anyone other than an Authorized Repair Agent will void this warranty. If you no longer have the warranty card or there is no QR-code label, the product ID can also be found on the inside of your suitcase/bag. You are, however, responsible for all costs of getting the Product to any such Service Center including, but not limited to, the cost of packaging, shipping and applicable taxes. The duration of the warranty and the designation of the goods to which it applies are stated on the warranty documentation inside the Product and/or in the list of Product features on our website. Samsonite, American Tourister, Canadian Tourister & Lipault. This includes defects in materials and workmanship, as well as any damage that may occur during normal use of the luggage. Canada: 1-866-821-4515 They also have a variety of helpful resources available on their website, such as FAQs, a troubleshooting guide, and product information. The Service Center will determine whether or not the problem is covered by Samsonite's warranty. If the wheels are broken, you can replace them with new ones. WebOur Guarantee. This warranty is global and you may have your Product repaired at any Service Center in the world. comparable Samsonite product. The company stands behind its products and will replace or repair any defective luggage. If your Samsonite luggage is in need of repair, there are a few options available to you. Mexico: (01800) 904 89 00. You are, however, responsible for all costs of getting the Product to any such Service Center including, but not limited to, the cost of packaging, shipping and applicable taxes. Samsonite offers a limited warranty for most of their products. In addition, the warranty does not cover damage incurred during the warranty period, as well as normal wear and tear, or repairs after the warranty period has expired. WebPostal Code (Please use your local format) * City *. Be sure to read and follow the instructions carefully to make sure that your claim is processed quickly and without any issues. submit a claim to the transit company (which is insured against damaging your product) at the place of There is no more additional stock of this item, Personal Information Customers who lose their product while in transit are required to contact Samsonite via email at [emailprotected] within 24 hours. Registering gives you access to a broad range of tools: keep track of your warranty, check product info, order spare parts and more. Are you sure you want to remove the following product from the cart? Improper or incorrectly performed maintenance or repairs void this warranty. House Nr *. You can also email them at info@samsonite.com, or fill out a form on their website under the Contact Us section. * See If you have a Samsonite luggage warranty, you can contact their customer service department for assistance. Our warranty is intended to give you specific legal rights. Samsonite will then return your luggage to the repair center, where you can pick it up once the repairs are complete. If the warranty applies, you will be notified as to whether the Product will be repaired or replaced. All rights All products sold by Samsonite are covered by a manufacturers warranty, regardless of country of purchase. In addition to the rights described herein, you may also have other rights that vary from state to state or country to country with respect to the exclusion or application of implied warranties, incidental and consequential damages and repair and replacement.
Eudora, Arkansas News Obituaries,
Emmerson Roberts Moncton,
Southern Hills Plantation Cdd Fees,
Edward Peary Stafford,
Articles S