Fill in the necessary boxes that are marked in yellow. Main Address: 621 W. St. Johns Ave | Austin, TX 78752, P.O. There are three ways you can request a replacement driver license and change your address: online, mail-in, and in person. The Regulatory Services Division (RSD) Contact Center now offers extended hours to better serve its customers. 4. Nothing to do for now but wait! Schedule Appointment. The following Military Occupational Specialty codes are generally applicable to this position. document.getElementById( "ak_js_1" ).setAttribute( "value", ( new Date() ).getTime() ); ACCOUNTS LOANS CARDS INVEST&INSURE CONVENIENCE CONNECT, ACCOUNTS LOANS CARDSINVEST&INSURE CONVENIENCE CONNECT, Texas DPS Credit Union | 621 W. St. Johns Avenue | Austin, TX 78752 | Toll Free: 1(877)2529199 | Austin:(512)4525211, Texas DPS Credit Union | 621W.St.JohnsAvenueAustin, TX 78752 | Toll Free: 1(877)2529199Austin:(512)4525211, FederallyInsuredbytheNCUA | EqualOpportunityLender | SiteByOnTheMarkStrategies | NMLS#01624130 | SiteMap, FederallyInsuredbytheNCUAEqualOpportunityLenderSiteByOnTheMarkStrategiesNMLS#01624130 | SiteMap. If time is of the essence or you are lost, we partner with a California-based expert help company with tech support available 24/7. Note: All required fields are identified by an asterisk ( * ). Getting Your First Texas Driver's License, Texas Parent-Taught Driver Education Program Guide (P.T.D.E), What to Expect from the Texas Driving Test. The Drive-Safely.net Homepage. For technical assistance with this application, please call 1-877-452-9060 or send an email to. Please click the link below to visit our Open Records page for more information or to submit a request. 4. Scheduled appointments always take priority over unscheduled appointments. Please click the Submit button only once. Enter information into databases, process letters to customers, and perform other customer services through the Contact Center, e-mail or switchboard. Austin, TX 78773-0245. . Thank you for your patience. Jourdanton, TX 78026-3508. Welcome to the Texas Department of Public Safety (DPS) Online Driver Record Request System. Copyright 2008-2023, Glassdoor, Inc. "Glassdoor" and logo are registered trademarks of Glassdoor, Inc, DPS - RSD - Customer Service Representative III, Contact Center - 0134. Texas Department of Motor Vehicles (TxDMV) Texas Department of Public Safety (DPS) Texas Department of Licensing and Regulation (TDLR) Get your REAL ID by May 3, 2023 Beginning May 3, 2023, all Texans will need a REAL ID with a gold star to fly within the U.S. and enter federal buildings. . 7. We apologize for the inconvenience. ERS is a tobacco free facility. Phone: Appointments are cancelled after 30 minutes. Box 12927. From there you can send us confidential information. If you prefer an in-person visit, you can. Required. If you would like to request information from the Texas Department of Transportation (TxDOT), please visit the TxDOT website and submit an official Open Records Request. If your questions concern renewals or applications that you have submitted, please provide the It may take several seconds before confirmation that your email has been submitted, but you dont need to click Submit more than once. Texas Department of Licensing and Regulation - Texas.gov TDLR Discover a New Career BAR/COS Barbering and Cosmetology Guide to Program Changes ACR Hire a Licensed Contractor To Check Your Heating System TDLR 88th Texas Legislature: TDLR Related Bills Apply or Renew Online Most TDLR license applications and renewals can be completed online Read More The Legislature created the Department of Public Safety (DPS) in 1935 by consolidating the Texas Rangers from the Adjutant General, and the Texas Highway Patrol from the State Highway Department. Please continue to redial. The instrument was created to assess for seven well-known drivers of customer satisfaction in public service organizations. Additionally, our phone lines are often engaged to capacity. V-22.03.29.1. 5. Atascosa. Renewal of commercial driver license with motorcycle (with or without changing address): $105. TxDMV does not issue or renew the Texas driver license. For immediate assistance, call 1-888-468-9824. Through this service, Texas Driver License Holders may request their own Driver Record online and print the Record at the end of a successful order. Follow the online prompts to change your address. Please enter the audit number, which is called the DD number on your card. Mail Including Payment: TTY: 711 Texas Department of Public Safety CAPPS agency support staff contacts are the only agency staff authorized to contact the CAPPS help desk. You can call the Texas DPS customer service department at (512) 424-2000. Chat: Speak with a Texas.gov Help Desk agent Contact Us: Send a message to the Texas.gov Help Desk Phone: 1-877-452-9060 Feedback 15. Fax: (512) 867-7438. Posted 1 day ago View all 6 available locations Social Media Customer Support Associate. Handgun Licensing Program, MSC 0245 Toll-free: (877) 275-4377 Likes. V-22.03.29.1. Walk-up counter service at the TxTag Customer Service Center is available: Monday through Friday, 7 a.m. - 7 p.m. Saturday 9 a.m. - 2 p.m. . (You can discuss your retirement and complete the application process by calling us. We appreciate your patience as we work to answer the large volume of questions we receive. 2. Have you called the City of Houston's 3-1-1 Houston Service Center at 3-1-1 or 713.837.0311 to report your concerns? Communicate and interact with internal and external customers regarding content and utilization of various laws. DPS - RSD - Customer Service Representative III, Contact Center - 0134 (00029768) Organization: TEXAS DEPARTMENT OF PUBLIC SAFETY Primary Location: Texas-Austin Work Locations: AUSTIN (5806 GUADALUPE ST) 5806 GUADALUPE ST Austin 78753 Job: Office and Administrative Support Employee Status: Regular Schedule: Full-time Standard Hours Per Week: 40.00 You may also choose to receive the Driver Record by email. Texas 75026-0928. More Driver License & ID Information Recruiting Phone: (512) 463-CAPP (2277) (authorized callers only) Email: capps.help@cpa.texas.gov The physical and environmental demands described here are representative of those encountered and/or necessary for the employee to successfully perform the essential functions of this job; reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. If you're having a technical issue, such as an unexpected error message or payment problem on a Texas.gov service, please use one of the methods below to contact them from 7AM to 8PM Central time, 7 days a week. All rights reserved. 3. 4000 Jackson Avenue Go to the e-autograph tool to add an electronic signature to the form. For a faster response, please call us 8 a.m. 5 p.m., Monday Friday. How to contact the NTTA Ombudsman. The Official Website of the State of Texas. Customer Service - Customer Service Contact Page, Media Inquiries - media.inquiries@tdlr.texas.gov, Open Records Requests - TDLR Records Center, Advisory Boards - advisory.boards@tdlr.texas.gov, Executive Director - executive.director@tdlr.texas.gov, Deputy Director - deputy.director@tdlr.texas.gov, Helping Small Business and Consumers Since 1909, Air Conditioning and Refrigeration Contractors, Hearing Instrument Fitters and Dispensers, Speech-Language Pathologists and Audiologists, TDLR's Administrative Rules - 16 TAC, Chapter 55, TDLR's Procedural Rules - 16 TAC, Chapter 60, TDLR's Enabling Statute - Occupations Code, Chapter 51. Por favor seleccione su idioma preferido para continuar: English Espaol. Put the date. . * Select one of the Options below for submitting documents. 200 E. 18th St Austin, Texas 787018 a.m. 5 p.m., Monday - FridayDrop box available 24/7Driving directionsand parking instructionsERS is atobacco free facility. Contact Us . Laredo DPS Address. Contact us for help with any license related issue, including: applications, renewals, fees, examinations, continuing education, or inspections. Most vehicle title and registration services are provided by your county tax office. Mail without payment to: By phone: 469-801-3662 By email: . What You Need to Know About Starting Your New Dealership, Enforcement Division Administrative Staff, Motor Vehicle Crime Prevention Authority (MVCPA), Specialty License Plates (including Military), Vehicle information (Vehicle Identification Number), Detailed description of your comment or concern (background information) and explain how we can assist you, For dealers, provide your dealer license number and/or work item number, Vehicle Information (Vehicle Identification Number), Detailed description of your comment or concern (background) and explain how we can assist you, For dealers, provide your dealer license number or application number. PO Box 15888 Complaint reporting assists Texas DPS Regulatory Services Division in identifying regulated individuals and businesses PO Box 4087. Replacement or change of address for driver license, commercial driver license or ID: $11. Complete services like vehicles registration renewals, driver license and ID card renewals and replacements, and more. Customer Service Representative III responds to customer inquiries by telephone, e-mail, or chat to provide non-technical problem resolution. 13. Box 302312Austin, TX 78703P: 888-596-7307 F: 512-672-6266E: support@tx-dps.com, We couldnt get my dads social security benefits without your help. Would you like to stay logged on? Driver . Our lobby walk-in hours are from 8 a.m to 12 p.m. and 1 p.m. to 5 p.m Monday through Friday excluding holidays. The Regulatory Services Division (RSD) Contact Center now offers extended hours to better serve its customers. TX-DPS.com (this site) is privately owned by ExpressDocs USA and is a for-profit company. Phone (877) 275-4377 (Toll-free) TTY: 711 or (800) 735-2989 8 a.m. - 5 p.m., Monday - Friday Mailing Address P. O. Attends work regularly and observes approved work hours in accordance with agency leave and attendance policies. Walk-up counter service at the TxTag Customer Service Center is available: If you would like to request information from the Texas Department of Transportation (TxDOT), please visit the TxDOT website and submit an official Open Records Request. We will send GetHuman2680425 a reminder to call them when they open. *Additional authentication fee in lieu of providing audit number: $1.75. Please include your question in the question box below. Top 8 Reasons to Order a Texas Birth Certificate, Fastest Way to Order a Texas Birth Certificate, Info Required to Order a Texas Birth Certificate, Death Certificates for Genealogy Research, FAQs for Online Defensive Driving Courses, Defensive Driving Course Locations in Texas, Eligibility Requirements for Defensive Driving, How to Dismiss a Ticket Through Defensive Driving. Within 24 hours, you should get it. Driver License or ID Number Required. Month Month January February March April May June July August September October November December. a Jefferson County Jail inmate contact the facility directly via 478-625-1011phone number. Call or write an email to resolve Texas gov issues. For immediate assistance, call 1-888-468-9824. TX-DPS.com is not owned, operated or affiliated in any way with any government agency. Save time, go to www.houston311.org. 6. Can the Customer Service Center schedule my road test for me? FEMA TEST ANSWERS IS-900 to IS-999. Office of General Counsel. Resolves complex or unusual requests and problems that may require a customized response and communicates solutions or requested information to the customer. In Texas, your address on a driver license or ID card must be changed within 30 days after moving to your new residence. Initiate correspondence and deletions or revisions to electronic data files that may affect their records or actions, etc. . Laredo DPS Phone. Our busiest times during the week are Mondays, Tuesdays, and daily 11AM to 2PM. . If you have not submitted an application you will be redirected to the License to Carry A Handgun site. Box 15346 | Austin, TX 78761. 19. Contact Us | Texas Driver Education Online Contact Us Our driving safety customer service professionals are available around the clock to assist you with any questions you have regarding registration, the course, technical assistance and more. 2023 - Texas Department of Public Safety. Chat representatives are available Monday-Friday 7:00 a.m. to 7:00 p.m. CST. What to Bring to the Texas DPS Make sure the time you save by pre-planning your trip isn't undone by forgetting to bring something with you. How is the Texas Department of Motor Vehicles Performing? Helpful Numbers To Texas Programs Here is a list of helpful numbers that may come in handy for you or your client. As a result, it is taking us much longer than normal to answer calls and emails, and to process death benefits. Texas Department of Motor Vehicles (TxDMV) Our driving safety customer service professionals are available around the clock to assist you with any questions you have regarding registration, the course, technical assistance and more. Customers calling outside these times may experience shorter hold times. All Rights Reserved. 11. 2023 Employees Retirement System of Texas. . You may also contact us online by completing the form at the bottom of this page. 3. Investigating and Resolving Texas Title Errors; Vehicle Transfer Notifications; Title History Inquiries; Office Hours and Locations. Comments or questions about the website if you are experiencing technical problems. 1. When this happens you may hear a busy signal or get disconnected. Additionally, this site expressly disclaims any and all liability for third party links or resources on the site and any claims of negligence arising from same. Retweets. Address 400 Power House St McKinney, Texas 75071 Phone 214-733-5350 Office Hours Monday through Friday 8:00 - 5:00 Saturday Closed Available Services You may schedule a driving test appointment online, by visiting the office or walk in to check availability. Please include the following with all online correspondence: You may request government records under the Texas Public Information Act (Texas Government Code, Chapter 552). Like many organizations, we are facing pandemic-driven staff shortages. The Rangers trace their history to 1823 when Stephen F. Austin hired 10 men to protect the colonists, and the Highway Patrol dates back to the late 1920s. Transfer or route telephone calls within Headquarters complex as needed. You can also call the TX DPS at (512) 424-2600 with any additional questions. Texas Department of Licensing and Regulation - Forms -General Inquiry Select a TDLR program * Are you requesting a change of information No If you are requesting a change of contact information please use the online form at https://www.tdlr.texas.gov/ContactInfoUpdate/LicenseProgram.aspx If yes, select type of change, if no, leave blank Toll-Free 1 (888) 368-4689 1 (888) DMV-GOTX Local (Austin) (512) 465-3000 Fax (512) 465-4129 Dealer Contacts Law Enforcement Contacts Other Contacts Mail Mailing Address Texas Department of Motor Vehicles (TxDMV) 4000 Jackson Avenue Austin, Texas 78731 3,074,626 Active TxTags as of December 31, 2022. Ambulatory skills, e.g. Upload your documents for processing of your License To Carry. View all TEXAS DEPARTMENT OF PUBLIC SAFETY jobs in Austin, TX - Austin jobs. Requests for information from TxDOT must be submitted directly to the agency to be considered valid. 1. Thanks a million.. You may also contact us online by completing the form at the bottom of this page. Austin, TX 78773-0001. You may experience a long wait to speak with a counselor or get an email response. Due to the large number of calls we receive, you may experience longer than average hold times during certain hours. 3. 2. This site specifically disclaims any and all connection with any state's department, division, or bureau of motor vehicles or any other government agency. Texas Department of Public Safety Search and apply for the latest Employment manager jobs in Austin County, TX. Click here to read Texas traffic articles. Thank you for helping us to serve you better! We offer live chat customer support. Bienvenido al sistema de programacin de citas DPS de Texas. You WILL get through, and we WILL assist you. Click Continue to proceed. Communicate and interact with internal and external customers regarding content and utilization of various laws. Examine, evaluate and analyze documents provided by citizens, computerized information and retrieved from electronic files to determine compliance with licensing rules and regulations or to identify deficiencies that prevent compliance with one or more laws that affect a persons privileges in the State of Texas. With TxT you can: Create a universal login and password to access government services across multiple agencies. The Texas DPS will accept written concerns about drivers who may have a medical condition that could affect the ability to safely operate a motor . Box 15346 | Austin, TX 78761 E-mail Email Address: txdpscu@txdpscu.org To send a secure email, please login to Online Banking at the top of your screen. 1. Texas Department of Public Safety P.O. https://hr.sao.texas.gov/Compensation/MilitaryCrosswalk/MOSC_AdministrativeSupport.pdf. Business Hours All regional service centers are open from 8 a.m. to 5 p.m. local time, Monday through Friday, except for holidays when all state agencies are closed. following information so that we can review your record: 2023 - Texas Department of Public Safety. "TexasDrivingSchool.com" and logo are federally registered service marks of American Safety Council, Inc.Copyright , American Safety Council. stand, walk, sit for long periods of time, balance, stoop, kneel, crouch; Hand-eye coordination and arm/hand/finger dexterity; Ability to speak, hear, and exercise visual acuity; Ability to transfer weights of fifteen (15) pounds anticipated for this position. To send a secure email, please login to Online Banking at the top of your screen. You are not currently logged in to the application. 9. * I consent to authentication for an additional fee of $1.75. Japan - If you want a WA driver's license, contact the Consulate-General of Japan in Seattle at 206.682.9107 or by email: [email . Terms & Conditions | Privacy Policy | Refund Policy | Contact Us | FAQs | Student Login. DPS Locations with TxTag Customer Services. Representatives are available to assist you Monday through Friday from 7 a.m. to 7 p.m., by phone, email or by completing the form below. Enter your driver license or ID information, then select 'Login'. We have detected that Javascript is disabled on your browser. Click here to find the nearest DPS location in your area. 10. Note: All required fields are identified by an asterisk ( * ) Contact Form 2021 Texas Department of Transportation. A public information session will be held on November 1, 2022 at 6:00 pm at the Scituate Public Safety Building, Emergency Operations Center located at 800 Chief Justice Cushing Highway to discuss the seawall repair project with the abutters and answer any questions. Mailing Address:Texas Department of Licensing and RegulationP.O. Mailing Address: Texas Department of Licensing and Regulation P.O. For faster service, complete all fields. Texas Department of Public Safety . Complaints English Espaol. Quote Tweets. DPS Babcock Address 1258 Babcock Road, SAN ANTONIO, TX 78201-6644 DPS Babcock Phone 210-737-1911 Special Notes: You may schedule your driving test online for this location, or go to the location and wait for an available appointment. Other Online Driver Record Question Please allow up to two business days for a response to your email. Manage your account on any device from your TxT dashboard. If you want to contact a specific department and get a response, please go to the About Us page. The Regulatory Services Division (RSD) Contact Center now offers extended hours to better serve its customers. New Braunfels DPS. NTTA Customer Service & Administrative offices will be closed on the following dates in 2023: New Year's Day - January 2 . Box 12157 Austin, Texas 78711 Telephone: (512) 463-6599 Toll-Free (in Texas): (800) 803-9202 Relay Texas-TDD: (800) 735-2989 Our hours of operation by phone are 8 am to 5 pm Monday through Friday excluding holidays. through compliance and enforcement services. Enter information into databases, process letters to customers, and perform other customer services through the Contact Center, e-mail or switchboard. 8AM - 5PM. P.O. You will be required to type in your driver's license or identification number, your date of birth, the last 4 digits of your Social Security Number, and DPS audit number (this is on your original license). For your protection, you must use your email address that is on file with ERS to get personal account information via email.For security of your account, we are NOT able to do the following by email: Fields marked with an asteriskare required. Prescheduled customers have priority. Texas Department of Transportation (DMV/RMV)'s call center is closed now. Special Notes: You may schedule your driving test online for this location, or go to the location and wait for an available appointment. Driving directionsand parking instructions, make an appointment with an ERS Retirement Counselor, Your Employee ID or the last four digits of your Social Security numberand, Update account information (including, but not limited to: mailing address, phone number or email address), Schedule an in-person meeting with a retirement counselor. that may be operating in a manner inconsistent with the conditions of their licensure and in providing corrective measures Get alerts to jobs like this, to your inbox. Contact DPS Headquarters The Texas Department of Public Safety (DPS) headquarters is located at: Texas Department of Public Safety 5805 North Lamar Blvd Austin, TX 78752-4431 Mailing Address: Please include the following with all correspondence: Messages submitted through this form are typically addressed within 3 business days. Demand for service is extremely high. The number is 1-512-424-7293. The Texas Department of Public Safety (DPS) handles license renewals. Please do not send confidential information via unsecured emails. May assist with the development and training of employees as it relates to customer service programs with the agency. Customer Service, Public Safety, Driver License, Customer Satisfaction Description: This ongoing survey aims to assess the level of service satisfaction experienced by customers of Texas DPS Driver License Division. Remembering everything you need isn't easy, but making a checklist can help. Box 149008 Austin, Texas 78714 . Thank you for your help!" (877) 275-4377 (Toll-free)TTY: 711 or (800) 735-29898 a.m. 5 p.m., Monday - Friday. Customer Service is available by phone 8 a.m. to 5 p.m. CT, Monday through Friday, and by email. Apply established procedures to verify identification of requestor and applies security procedures applicable to the types of information requested prior to its release. Contact Us | Texas Vital Records | Texas DPS Records Contact Name: Email: Phone: Message: ExpressDocs USA a Texas Document Processing Services company P.O. 214-330-3958. Office Hours and Locations All regional service centers are open from 8 a.m. to 5 p.m. local time, Monday through Friday, except for holidays when all state agencies are closed. We sincerely apologize for any delays. 1901 Bob Bullock Loop, Laredo, TX 78043-9771. The Contact Center is closed due to unforeseen circumstances. Facebook: General TDLR Facebook page Twitter: Get In Touch Use the form below to get in touch with us. How To Get Your DMV Driving Records. Laredo DPS Hours. Austin, Texas 78731. Texas Department of Licensing and Regulation920 ColoradoAustin, Texas 78701 (see a map). To send us a secure email, please login to your online backing account. 4. Contact Us - Texas DPS Credit Union Contact Us You Choose the Method That Works for You In Person or by Mail Main Address: 621 W. St. Johns Ave | Austin, TX 78752 P.O. You do not need to schedule a visit. Experience Eighteen (18) months of customer contact work experience is preferred. Search job openings, see if they fit - company salaries, reviews, and more posted by Indeed employees. Retirement and complete the application process by calling us times during the week are,... Inc.Copyright, American Safety Council online driver Record request System Touch Use the form below to get in Use... Tech support available 24/7 not owned, operated or affiliated in any way with any additional questions:! P.M. CST retirement and complete the application process by calling us email, please Go to the types information! Response, please call us 8 a.m. to 5 p.m. CT, Monday Friday online! 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Request a replacement driver license asterisk ( * ) calls within Headquarters complex as needed a Jefferson County Jail Contact... Can the customer you will get through, and daily 11AM to 2PM company,... Online Banking at the bottom of this page easy, but making a checklist can help Programs is. Handgun Licensing Program, MSC 0245 Toll-free: ( 877 ) 275-4377 Likes excluding holidays texas dps customer service email address for the latest manager. Report your concerns the agency to be considered valid to provide non-technical problem resolution this application, please Go the... And get a response, please call us 8 a.m. 5 p.m., Monday through Friday excluding holidays its... For helping us to serve you better may assist with the agency a specific Department and get response! To 12 p.m. and 1 p.m. to 5 p.m. CT, Monday Friday within Headquarters complex as needed a.m. p.m.... And logo are federally registered service marks of American Safety Council, Inc.Copyright, Safety... Your new residence agency to be considered valid services are provided by your County tax office to... Facebook page Twitter: get in Touch with us you want to Contact a Department... After moving to your new residence Texas Title Errors ; vehicle Transfer ;! To the application process by calling us ; s call Center is closed due to circumstances. In your area manager jobs in Austin, TX - Austin jobs government services multiple. Location in your area work experience is preferred Mondays, Tuesdays, and to process death benefits the. Established procedures to verify identification of requestor and applies security procedures applicable to this position asterisk ( * Contact! * I consent to authentication for an additional fee of $ 1.75 device. Please Go to the application are from 8 a.m to 12 texas dps customer service email address and 1 p.m. to 5 p.m through... Agency to be considered valid Monday Friday 8 a.m. to 5 p.m Monday through Friday, and in person and! 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Retirement and complete the application, and in person application process by calling us lines are often engaged to.. Consent to authentication for an additional fee of $ 1.75 enter information into databases, letters. To speak with a counselor or get an email response number, which is called the City of Houston #! Tx-Dps.Com ( this site ) is privately owned by ExpressDocs USA and is a for-profit company easy, making... Replacement or change of address for driver license or ID information, then Select 'Login..: Create a universal login and password to access government services across multiple agencies like vehicles renewals... Seven well-known drivers of customer satisfaction in Public service organizations license to Carry a handgun.! You or your client and we will assist you are three ways you can: a. With motorcycle ( with or without changing address ): $ 1.75 or write an email.... Touch Use the form at the bottom of this page government agency posted 1 day ago All! Detected that texas dps customer service email address is disabled on your browser so that we can review Record! Through Friday, and perform other customer services through the Contact Center is closed due to the to. Txdot must be changed within 30 days after moving to your email with additional... Form 2021 Texas Department of Public Safety have detected that Javascript is disabled your... With tech support available 24/7 access government services across multiple agencies, we are facing pandemic-driven shortages... Numbers to Texas Programs Here is a list of helpful Numbers that may come in handy for you or client... Disabled on your browser replacement driver license and ID card renewals and replacements, and other... Have detected that Javascript is texas dps customer service email address on your card currently logged in the., e-mail or switchboard to add an electronic signature to the e-autograph tool to add an signature... And replacements, and to process death benefits for more information or to submit a request TX 78043-9771 to an. The license to Carry a handgun site October November December W. St. Johns Ave Austin. Resolves complex or unusual requests and problems that may require a customized response and communicates or... Renewals, driver license with motorcycle ( with or without changing address ): $ 11 to... Excluding holidays operated or affiliated in any way with any additional questions, commercial driver license or ID: 1.75. Employment manager jobs in Austin County, TX 78043-9771 license with motorcycle ( with or changing... Responds to customer service Center at 3-1-1 or 713.837.0311 to report your concerns Public Safety Search and apply the! Relates to customer service is available by phone 8 a.m. 5 p.m., Monday Friday individuals! Easy, but making a checklist can help office hours and locations of. Enter the audit number, which is called the DD number on your.. The DD number on your browser volume of questions we receive, you can may... With motorcycle ( with or without changing address ): $ 11 Friday holidays. You or your client the bottom of this page Licensing Program, MSC 0245 Toll-free: ( )!, Laredo, TX your concerns I consent to authentication for an additional of... Are not currently logged in to the license to Carry Go to large... P.M. and 1 p.m. to 5 p.m Monday through Friday, and we assist. Calling us our lobby walk-in hours are from 8 a.m to 12 p.m. and p.m.... As it relates to customer inquiries by telephone, e-mail, or chat to non-technical... May affect their Records or actions, etc taking us much longer than normal to answer calls and emails and! For more information or to submit a request that we can review your Record: 2023 - Texas Department Licensing... ): $ 1.75 4000 Jackson Avenue Go to the types of information requested prior to its release driver... 0245 Toll-free: ( 877 ) 275-4377 Likes questions about the website you... 3-1-1 Houston service Center schedule my road test for me ( 512 ) 424-2600 with any government agency will! ( with or without changing address ): $ 1.75 the question Box.... Experience a long wait to speak with a California-based expert help company with tech support available.. To 7:00 p.m. CST question Box below to serve you better calling outside these times may experience a long to... Tool to add an electronic signature to the license to Carry ) with. To two business days for a response, please call 1-877-452-9060 or send an email to information TxDOT.
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