Please do not purchase a second reservation if unable to extend as locations cannot process multiple reservations. When I try to book I get an error message. Reservations cannot be transferred to different locations, as rates vary at different garages and parking lots, and different parking locations may be managed by different companies. Get savings like $5 off your first time, or 10% off at a new lot. Turn up the brightness of your screen. You also can extend your reservation once it has started as long as the reservation is still in session and inventory is available! If you use a different expense tool, you can schedule automatic spend summaries for easy reporting. this app gives you access to thousands of garages, lots, and valets nationwide. To find the spot that best works for you, take a look at the filtering section on our website. Can I share my parking reservations with my friends and family? Dont forget to double-check if a spot is a printout required, to ensure you are redeeming your reservation properly. You can apply a promo code before you book on both the app and website. Some issues cannot be easily resolved through online tutorials or self help. To update the license plate, open your parking pass and hit edit next to the vehicle type. Going forward your bill will be for just one month if this is the case. Calls made without a valid access token will return a response with a 401 Unauthorized HTTP Status Code. this app is now integrated with Apple CarPlay. Can I use a commuter benefits card on your site? On the website, log in and go to My Account, then SpotHero Credits, and then enter your code under Add a Promo Code. You also can enter the code on the checkout page by pressing Have a Promo Code? entering your code and pressing Apply before you book. Your parking pass serves as your access pass to the facility, and it will have all the information you need for a smooth parking experience: date and time of reservation, the address, directions, map and photo, steps for redeeming your pass, and any other important details. Getting late for the party? How far in advance can I reserve parking? If its the same price to park for a longer amount of time than you requested, the website and app will automatically extend your reservation to fulfill the maximum amount of time at that particular rate. Yes! How do I adjust the times when searching? Download the SpotHero app to book parking faster & easier. The new license plate shows up immediately! Please know that credit card refunds can take 5-7 business days in order to reflect on your bank activity, while SpotHero credit would be available immediately! We always want you to feel confident when you park, and we are here to ensure everything is going right. Were always happy to help you get your spot listed on SpotHero. Compare prices and locations to find the best spot possible. Is SpotHero liable for vehicle damage or stolen items? You are only able to enter one work address and must be parked within a 1-mile radius of said office and/or public transit stop. No need to worry about being ticketed or towed! That said, if your reservation hasnt started yet, you can cancel it and book another spot at a different place! The walking distance from the spot to your destination will be listed on the website, and you can also filter spot amenities on the website. Yes! Our monthly parking specialist can be reached directly at (844) 292-5257. Select the issue you are having below and provide feedback to SpotHero. Generally, the best codes are "store-wide" deals that can be used on any purchase at spothero.com. Depending on your bank or credit card company, a refund can take 5 to 7 business days to post on the account. On the website, log in and go to My Account, then SpotHero Credits, and then enter your code under Add a Promo Code. You also can enter the code on the checkout page by pressing Have a Promo Code? entering your code and pressing Apply before you book. First, copy the discount code by clicking the code on this page. Best Discount: 15% Off. As long as you are within your reservation times, the attendant will be able to lift the gate for you to exit! Follow these steps to resolve intermittent SpotHero app issues: This issue is usually caused by your network. Our customer heroes are available 6 a.m.-11 p.m. CT any day of the week and are happy to help! You can always give us a call to see if we can help! Parking for work? Thanks! There are a few reasons why a spot may not appear on the site: If you need help finding or booking a spot, you can always reach out to our Customer Hero team and we will work with you to find a spot that best meets your needs! At this time you are only allowed to use one commuter benefits card through SpotHero. ERROR_INC_BACKUP 4003 (0xFA3) The backup failed. Yes! SpotHero offers coupons and promotional codes which you can find listed on this page. Your parking pass may include specific details on how your spot works, so check your parking pass for details. When searching, change the dates/times to the overnight period during which you plan on parking. SpotHero Coupon Code: Get $5 Off Your First Park. While we encourage you to download our user-friendly app, it is not required. If you paid to exit the garage, give SpotHero a call at 312-566-7768. This amount covers fees charged by the facility operator for costs such as airport charges, facility fees, and additional operator expenses, as estimated by SpotHero. Were always looking to expand. Let them know that you have a SpotHero reservation, and read them your Rental ID number. Spot hero should better vet the companies that they use. ERROR_REC_NON_EXISTENT 4005 (0xFA5) The name does not exist in the WINS database. When the reservation is canceled, youll see it under the Canceled menu on the Reservations screen. To use SpotHero, search for parking on our app or website before you arrive, choose the space that works the best for you, and book the space. You booked your spot, hurrah! If any of those details seem confusing or different from what you expected, just give us a call! Then select how you would like the funds returned. We strive to offer you the very best parking locations. SpotHero is a parking reservation service. This is typically a pending charge labeled as Stripe that will disappear within 2-4 business days. Look for coupon codes marked with the green verified label for today's active SpotHero promo codes. All of the instructions for how to redeem your reservation can be found in the parking pass that we emailed you! Qualified Parking refers to pre-tax parking permitted by the IRS. For more information, refer to ourTerms of Use. Then compare parking garages and rates near your destination. If you need help searching for these you can give us a call at (312) 566-7768 for suggestions. Failure to print your receipt at these locations will cause your reservation to be invalid. Nope! With a SpotHero reservation, you are considered a patron of its tenant businesses. To do so: If you need to make changes to the start time after the reservations started, give us a call at (312) 566-7768 and we can help look for whats available for you! Save up to 40% on public parking when you load your company's commuter benefits into SpotHero and use the app to find parking places all around town. The 1.5-month bill will allow you to park for 1.5 months and allows the parking operator to get you on a 1st of the month billing cycle. That being said, we never want you paying more through SpotHero than the drive-up rate. Your card is charged when you press pay and reserve, not when the reservation starts or ends. If you would like to report an issue please reach out to our Hero team either by phone (312) 566-7768, or email support@spothero.com for a prompt resolution. Were also a part of the Better Business Bureau! A majority of our spaces are flexible, meaning as long as you enter after the start time and exit before the end time, you wont be charged extra. When our parking passes are sold through a third-party site, we no longer have the drivers contact information, which can cause a lot of issues. To do so: Generally, yes! The attendant will be able to take your SpotHero Rental ID number along with the number on the ticket you pulled, and they will lift the gate manually. We set up special rates for events with our partner operators, and the preset times should give you enough time on either end. There are a few reasons why you may have trouble extending a reservation. Occasionally you may see a $1 charge from Stripe on your account statement. Please be aware that any time spent parked outside of your reservation is subject to a ticket, tow, or an additional charge (at the drive-up rate) from the parking facility. Can I still use my pass? Another great way to find your perfect spot is to call our customer heroes at 844-292-5257. This is a great way to try out a new service at a discounted rate. It depends on the type of spot you bought. Now, put your network on 4G e.g. That being said, here are some general tips about using scanners: A commuter special is a time-based reservation that requires you to enter by a certain time in order to receive the rate. Theres no additional cost and no obligation to purchase the recommended spots, so go ahead and try it out in the app! SpotHero for Apple CarPlay You can now use the SpotHero app in the Apple CarPlay dashboard to find and book parking all without touching your phone. Will I be towed? Simply click on the monthly tab on the website or mobile web and monthly parking options will populate when you search. Learn more about Calendar Syncon our blog. Have a commuter benefits card? You can purchase through SpotHero as a guest each time. Users have the option to pay oversize fees through SpotHero for some garages. Within the entire month of January, our online shoppers have saved 10% while checking out on SpotHero. There will always be details on your parking pass about where this spot is, along with pictures of what it looks like. Why are SpotHero prices lower than the garages? We partner with different facilities nationwide to provide you with tons of parking options and premium rates. Complete guide to troubleshoot SpotHero app on iOS and Android devices. I forgot to scan into the garage. When logged in, the app will store all of your parking passes. The type of location youre booking will always be listed in the title of the spot as well as the redemption process details. Don't think that are right people to listen to and wrong people to listen to. Yes! Clicking those will show which amenity each spot provides. There is also a GPS location embedded into the parking pass that you can navigate from. With Business Profiles, you can also set up to automatically receive an invoice weekly or monthly plus automatically send the invoice to major expense report providers. You can have the refund returned to the original source of payment or as SpotHero credit to use for next time. So theres no need to skip that after-dinner coffee. Once a reservation has started it cant be canceled or refunded, but if youre having trouble with it, please contact our Customer Heroes for help. If you have any trouble or questions feel free to contact our customer hero team for more information. If you see a rate difference, please bring it to our attention so we can take a look right away. If you provide proof of lower pricing at a competing retailer, you can get a price match. SpotHero is a parking reservation service that lets you find and reserve hourly, monthly, airport, and event parking at thousands of lots and garages across North America. Interested in earning free parking? Available on iOS only. Get 15% Off First $5+ Parking Using SpotHero Coupon Code Opens SpotHero site in a new tab. You can have it returned to the original source or as SpotHero credit. 4002 (0xFA2) The importation from the file failed. Get the best coupons automatically with the SimplyCodes mobile Safari extension for iPhone and iPad. Bring up your SpotHero parking pass on your phone. We get it. For a proper rate estimate, update your search by adjusting the times and you will be able to compare the cost of your reservation at various locations within a mile radius, (you can expand your radius to see more options). Unless specified, we generally do not permit this due to facility limitations. After you reserve your space, youll be redirected to the confirmation screen where you should have the option to Buy this spot again.. Some monthlies are handled directly with the location after the first month, so the facility is required to give you notice of a rate increase. As long as you are within your reservation times, the attendant will be able to lift the gate for you! A majority of our operator partners spaces are flexible, meaning as long as you enter after the start time and exit before the end time, you wont be charged extra but be sure to check your reservation details and parking pass to confirm the specific details relating to your reservation. For example, if you see a spot called Monday Friday: 6 am 7 pm, you may only park your vehicle inside the garage during those times. Since garages have limited space, sometimes an extra fee is charged in order to accommodate larger vehicles, especially in New York City. Once you do, you'll get an email from SpotHero customer service. Lastly, we never calculate tips into our valet reservations. All Rights Reserved. All of our billing goes through Stripe, a multi-million dollar company that operates in 20 countries, and we dont store full credit card information anywhere on our site. Enter your email address to subscribe to this blog and receive notifications of new posts by email. In the last week, Slickdeal shoppers have saved 10% using our verified SpotHero coupon codes in 2023. riviera season 3 finale. Create a business profile to separate business and personal parking expenses, then automatically send receipts to Concur, Expensify, Certify or Chrome River. Follow the SpotHero iOS app troubleshooting guide Here . We have a secure checkout process. 15% Off SpotHero Coupon (7 Promo Codes) January 2023. If you pulled a ticket when you entered the garage, you will probably be asked to read the number on the ticket as well. Youll know that theres a space in the garage waiting for you, taking the stress out of parking so you can concentrate on the things that matter most. Check out our profile here: https://www.bbb.org/chicago/business-reviews/parking-facilities/spothero-in-chicago-il-88576696. Only our marketing team can create and dispense coupon codes, and codes are regularly sent out by our marketing team to our users. To resolve SpotHero network issues, Reset phone network settings: On iphone, Goto "Settings" "General" "Reset" "Reset Network Settings". You can also update your vehicle information on the parking pass once you book your reservation. Were happy to take a look for you if youd like to compare, so feel free to give us a call at (312) 566-7768. If youre still in the garage, see if any on-site attendants are available to assist you, or press the call button at the exit kiosk to get connected to a garage attendant. When you book with us you'll get an instant prepaid parking reservation, backed by the SpotHero Guarantee. You can access your parking pass through the confirmation email we send you upon your purchase. If you do not feel comfortable, please feel free to give us a call at (312) 566-7768. If you select to purchase a spot that says non-recurring monthly on the checkout page, you are only paying for the initial month of parking payable through SpotHero. Non-profit, educational or personal use tips the balance in favor of fair use.\" (Hero tip: If you enter your phone number when you book, youll also receive a text message confirmation. Park smarter with the this app iPhone app. As long as you have the correct times and dates in your search field, the price for the entire time you requested will show up on the search page. How to Find a Monthly Parking Spot on SpotHero, Click to share on Facebook (Opens in new window), Click to share on Twitter (Opens in new window), Click to share on LinkedIn (Opens in new window), Click to share on Pinterest (Opens in new window). Make sure the QR code isnt too big generally, smaller is better. No, unfortunately, you cannot refund reservations made with a pre-tax card as credit. Your reservations should always show up in the Reservations section of the app after you purchase. Never print a parking pass! $10 OFF. Total Offers: 11. If you havent received a confirmation email and you dont see any charges on your credit card, the payment has not gone through. Indoor & Outdoor SMD Screens, LED Displays, Digital Signage & Video Wall Solutions in Pakistan ), Yes! We definitely offer overnight parking. Please help! Next time you visit a client or rent a car on a business trip, you can use SpotHero to save time parking and easily separate expenses with a business profile. If you want to purchase and share a reservation with someone else, simply forward them the parking pass after you receive your email confirmation. Once you cancel the reservation, you will see the word Refunded in green letters. Youll see the word Change in blue letters, and you can edit the reservation times from there. Why are the times I am seeing different than the times I requested? SpotHero for Business simplifies business parking for both employees and employers. Having some trouble? We understand the need for flexibility in your life, and SpotHero is here to offer flexibility in your parking. You can extend the end time of your reservation once youre logged into the website or app as long as the reservation is still in session and as long as we have inventory available. The app will ask you if you want to apply it toward your next purchase when you go to pay with Apple Pay or Android Pay. If you purchased a recurring billing spot (it will say your card will be automatically charged on the checkout page), all you have to do is email us at support@spothero.comto notify us that you would like to cancel your recurring monthly reservation. Depending on how a reservation was purchased and the option you select, your SpotHero refund might have been refunded as SpotHero credit. It makes it easier to see all reservations in one place and rebook multiple spots with an account, but you absolutely dont need one. , unfortunately, you can always give us a call at ( 844 ) 292-5257 works for you your,... The better business Bureau from what you expected, just give us a call at ( 312 ) for! The recommended spots, so check your parking pass and hit edit next to the vehicle type,... With us you & # x27 ; ll get an instant prepaid parking reservation, you purchase! 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