Due to an unforeseen issue water was shut off for a period of time. Ashley told me that the room that had been assigned to us that the waitress told us about had been given to someone else, with no explanation as to why that had been done. . We view this as a place we go to indulge and we know we are going to likely spend a lot of money there. Finally, I had a BBQ pork sandwich on the property for lunch. The units are extremely loud, however, so it is very difficult to fall asleep as they run (unless you are a blessed person who sleeps through any noise). Mr. Justice is making a mint on his historical preservation fees, not to mention his casino. It was not very good. So, we waited around the lobby and eventually we were given a room. We checked in on a Thursday evening and were scheduled to stay through Monday. This is an all time low for any hotel/motel anywhere. While at the property, I observed many many guests who were not wearing face masks indoors. 1:00pm 4:00pm: Adventure Zone: Half Day Afternoon Program 1,355. Long lines to check in. $40per person. Did I mention all restaurants add a 20 percent service fee to all dining along with a 6 percent historical preservation fee. The employees are all super nice, thats why I gave 3 stars. The breakfast was probably the best meal we had there, but still nothing notable and certainly not on par with food at other high-end resorts (we usually stay at Hyatt properties). The Greenbrier. The Greenbrier maintains its old-school charm by requiring guests to dress to impress, with jackets and ties required for men in the dining room. Ali was probably the worst person I had to deal with. The elevator door sills had encrusted dirt, candy and what looked to be a cicada or other large winged insect embedded in the groves. $865,000 Last Sold Price. Regardless, the poor service is obviously a management issue and solely a management issue. Just FYI the LEAST EXPENSIVE gable room for this period came to a rate of $399+$11.97 occupancy tax We have visited the Greenbrier for years. This trip was a disaster and management could have done many things to improve the experience. They painted, played laser tag, and just had an absolute blast. What are some restaurants close to The Greenbrier? We strive to provide this same level of service to all our valued guests. $35 per person. The accommodations are among the most luxurious in the country. Food was again mediocre (I had pancakes and bacon, while my husband had the Sportsman platter). 1:00pm 4:00pm: Adventure Zone: Half Day Afternoon Program So, we went back to the front desk. Something for everyone. 5:00pm: Bourbon at the Bar in Caf Carleton Then after charging us and giving us a receipt for $609.07 for two 50 minute massages and one men's pedicure which includes again historical preservation fees, 20% automatic gratuities and taxes, on my exit bill they had reversed this charge and charged $659.83 offering themselves EXTRA GRATUITY which we DID NOT authorize. It wasn't in the bowl; it was on the actual toilet seat. At 9:11 am we called and booked two pedicures and two massages. Canada Real Estate, MLS Listings for Sale,Rent & Sold Price . Would not recommend the pet-friendly cottages. Conveniently located restaurants include Prime 44 West, Main Dining Room, and Draper's. We waited an hour before finally asking, and everything else was closed at this point. Four different resort-room styles are available in the hotel at the Greenbrier. Click HERE to request a copy of theGreenbrier Valley Travel Planner. We had been away from home for over a week at the point in time we were flying into the Greenbrier, so we had a lot of luggage. These two to four bedroom suites are one of a kind and offer a selection of enhanced amenities and room to entertain groups of up to 150. Since then, the entire Greenbrier property (guest rooms and common areas) has been decorated in the most beautiful bright colors, prints and patterns in true Dorothy Draper fashion. Deluxe Rooms. Which popular attractions are close to The Greenbrier? Each course takes advantage of the lush, mountain landscape in the region with rolling fairways, natural water features and mature hardwood trees. I could not believe I was even having to have the debate. There were other couples that did it and didn't get nearly as dirty, but had a great time. It was a 2 hour wait again so we put our name down and came back later. Wintertime Package includes: Early check-in at 12:00pm on Friday and late 3:00pm check-out on Sunday. Stale steel appliance. The Greenbrier awaits your return to experience life as few know it! The decor in the rooms is very dated. In June we stayed in a Superior Room and a Traditional in August. The Greenbrier is steeped in history and the only one of its kind. So don't be afraid to book a Gable Room from the unassuming photos on the website. All activities on property are expensive and who would mind if you got what you paid for. The Greenbrier is located in the tiny town of White Sulphur Springs, WV. Gable Room. Upon arrival at the spa, we were advised that we had no pedicure appointments. No toiletries in bath. No greeting, he just started pulling things out of our car and throwing them on the trolley. We stand ready to welcome you and your family back to experience life as few know it! Sadly, this trip was different, in terms of our restaurant experiences. They offered nothing as compensation for the mistake but worse, no apology and were completely indifferent about their abysmal service. Super disappointed by the Greenbrier. It is an hour and a half away from the nearest airport and there are no other hotels anywhere nearby. First, in lieu of posting notices or advising guests in advance, they simply allowed you to go the restrooms and find all stalls filled with dirty water and no ability to wash hands. The Greenbrier strives to provide an atmosphere where experiences are timeless and memories last forever. I'd love to hear if so. In total, the all-in cash rate averaged $452 per night when . This hotel is absolutely stunning inside and out, and steeped in rich culture and history. At 9:11 am we called and booked two pedicures and two massages. Does The Greenbrier have airport transportation? In order for me to get there I had to fly into Roanoke, Virginia, which is about 90 minutes from the Greenbrier. 2:00pm 4:00pm: Family Pickleball Tournament (Available Feb. 11 & 18) 5:00pm 7:00pm: Tarot Card Reading White Sulphur Springs, WV Easy Apply 30d+. Admission to family entertainment events. Modern amenities also include off-road driving excursions in your own Jeep Wrangler Rubicon, scaling a 55-foot aerial adventure tower,and learning the finer skills of falconry to name a few. The Greenbrier. $100 per room, per night resort spending credit. Please see our partners for more details. Additionally, you will receive a call today from the Spa Manger. 8:00pm 9:00pm: Family Entertainment Show. 1136379. Traditional Room. And the food experience, which used to be exceptional, is now quite poor. more. Movie Time Basket: Potato Chips, Chocolate Bars, Carmel Popcorn, Kettel Popcorn, Two Bags of Greenbrier Classic Candy, Licorice, and Two Sodas. Check out our the greenbrier room selection for the very best in unique or custom, handmade pieces from our shops. When the manager came over, he told me that the waitress was mistaken, what I had been brought was not soup (duh) and that he would switch it and bring me the right thing. Book showing. We were there in the middle of December to enjoy the holiday decorations and food. Breakfast experience was excellent and the holiday spirit was in full effect. The Greenbrier Hotel. There seemed to be no enforcement whatsoever for these people. The natural beauty of Greenbrier Valley is hard to explain in words, but easy to grab in pictures No filter required. While I realize this is likely the only reasonable way to screen people, there are obviously many many people who have COVID who do not have a fever. The Greenbrier is expensive, and was very out of my travel budget for a long time. For example the steps leading to our cottage were in disrepair, creating a trip hazard. So for a 2,000 square foot roof, it can cost from $14,000 on average. Our room was paid for, but we upgraded to a junior suite because we would be bringing our three boys with us. . It would not survive a direct nuclear strike, but is capable of weathering a blast 15-30 miles away and protecting its occupants from fallout. AMERICAS RESORT. No one from the front desk had called us. The 2,808 sq. They did well with decorations and the holiday season. Guests can enjoy an on-site restaurant, a lounge, and breakfast during their stay. First, the hotel was out of water, which may have been out of their control, however the handling of it was extremely poor. Furniture was run down and nicked and chipped. For the past 242 years this historic property has welcomed and served guests with unparalleled hospitality in grand resort style. Taking the waters at The Greenbrier dates back 240 years. $55 per person, ages 21+. Upon arrival in our room, it was apparent it had not been cleaned. 6:00pm 8:00pm: Dinner & Show See more questions & answers about this hotel from the Tripadvisor community. However, as we were about to unpack, I noticed that there were several tissues that had clearly been used and crumpled up that were strewn about near a lounge chair next to the bed. A call to the front desk revealed that it was off throughout the ENTIRE hotel and there was no information on when it was expected to be back on. Just FYI the LEAST EXPENSIVE gable room for this period came to a rate of $399+$11.97 occupancy tax + $25.94 historical preservation fund fee + $2.34 miscellaneous room tax + $39 resort fee +$25.50 sales tax for a whopping total of $503.75 for one night. Americas oldest resort is clearly Americans oldest, dirtiest and most runs down resort. We couldnt get in Drapers at all, and waited in line over 35 minutes to get our children ice cream from the ice cream parlor ( the chairs were even removed). The Greenbrier's 2022 Holiday Celebration Package. Have you ever stayed at The Greenbrier before? Felt like I was sleeping on the side of a hill. Of course, any first-time stay should include dinner in the Main Dining Room. Regardless, the poor service is obviously a management issue and solely a management issue. No bottled water. If you wanted anything you literally had to get up from your seat to go find someone to get it for you. 3,548 reviews. 1 person working. We skipped dessert. For Sale: 4 beds, 2 baths 1,516 sq. Needless to say, three days have passed and absolutely nothing has been done to address any of this. We therefore checked out 3 nights early and drove 4 hours home. When all of these issues were brought up at check out I was given the on duty manager's card and advised to call and discuss these problems with him. I think the had staffing issues in all functions. The pork was tough (I could tell it had not been slow cooked) and the BBQ sauce resembled something from a bottle (and not even a good bottle like Stubb's). The next day we went to Drapers for lunch in the hotel. While the lobbys are grande, the furniture in them are old and dingy. 12 Halftree Pl Brantford Ontario, 4 5 House , CAD$1,350,000 Welcome home to 12 Halftree Place This custom built one of a kind modern farmhouse style property is situated on a pool sized pie shaped lot at the top of a quiet court in the highly sought after Brier ParkGreenbrier Neighbourhood A spectacular complete renovation and addition 2021 has transformed this home into . Call the listing Agent for showing. Lamp shades were stained with who knows what as was the upholstered furniture in the room. We ate at Slamin Sammy's and The Forum and wouldn't recommend them to anyone. We are pleased to hear you enjoyed your visits and all the amenities offered on the 11,000 acre playground know as America's Resort. Then there was the overpriced spa. Baths 2 Full 1 1/2. 4 Beds. Sometimes The Greenbrier does offer packages for multiple nights, or ones that have certain meals or activities included! The preservation fee is clearly not being used to maintain the property. The food was mediocre. I don't expect we will ever return. America's Resort boasts an 11,000 acre playground that provides endless activities the entire family can enjoy. Amanda and I visited on a weeknight in off-season (January-March), and stayed in the cheapest room option. A scenic and picturesque setting, The Greenbrier resort is located in the Allegheny Mountain range that flanks the eastern seaboard. One of our friends also staying at the hotel called and was assured that NO ONE would be paying for the evening. First, in lieu of posting notices or advising guests in advance, they simply allowed you to go the restrooms and find all stalls filled with dirty water and no ability to wash hands. However, instead of helping with our. minutes in the room someone from housekeeping knocked and said, you beat me in here before I could check the mini bar. She looked inside th mini bar and left seemingly oblivious to the stains, hand prints and dust in the room. In its earliest days before the Civil War, American gentry was lured by the cool summer breezes and restorative mineral waters that bubbled up from these mountains. Rates are generally $100 higher during the summer months. Top room amenities include a minibar, air conditioning, and a flat screen TV. We recommend calling ahead to confirm details. $35 per person. The air conditioning units must run constantly (they are old and inefficient which, to be fair, is expected given the historic nature of the property). Lead Interior Designer, Merriweather Franklin, brings to life the interiors of your dreams with design . have taken out a lot of machines and added more game tables. I was blown away from her blog and Instagram posts about the hotel, and immediately dreamed of visiting someday. The Forum (for years one of our favorite restaurants) was terrible. During dinner in the main dining room I looked up to see peeling paint and mold on the windows. Drive through the main gate today, and youll immediately feel whisked back to grander times. When all of these issues were brought up at check out I was given the on duty manager's card and advised to call and discuss these problems with him. First, we had just spoken with her at 9:11 am and it was 12:45 pm. (855) 453-4858. Job Type. Brantford, Ontario N3R7K8. Wait for breakfast even though half of dining room empty( staffing issue). Its not all inclusive, so depending on what activities you choose, it can get quite expensive. $3,999,999. When the water did come on, it look like sewage water and was dark brown to boot. Bedrooms. The Ladies and Gentlemen of The Greenbrier are know worldwide for providing legendary hospitality and gracious service. Today you can sign up for a bunker tour while staying at the Greenbrier, and check out all of the unique history with this Cold War era relic for yourself! I believe they are trying to continue to capitalize on just their history but are not fixing things, painting etc. Thank you guys so much for watching! Fashion, Travel & Lifestyle Blog || Est. Gable Rooms have one bed, so Amanda and I shared (which was totally fine). This Quintessential Greenbrier Experience features our timeless classics such as our Cream of Five Onion Soup and Greenbrier Peaches served beneath dazzling custom-made chandeliers. So disappointed. Would. DINE IN STYLE. We have stayed at the Greenbrier many times and had wonderful experiences with the accommodations and the restaurants. Dietary. Exposed by a reporter in 1992, the bunkerhad been kept secret for more than 30 years. This property was built in 1992. We didn't go with one of those, but if your budget is a little bigger and can allow for more nights, you might be able to get more value by looking into their packages. To date, they have refused to acknowledge the issues other than to say they would call us back. Second, they had NEITHER pedicure in the computer so she had failed to input either appointment. There are 710 hotel rooms at Greenbrier. There are different types of plots of land for sale available on PropertyShark. The doors of the hotel do not automatically open (except for one exit door I found that only opens if you are exiting, but not entering, the hotel), so you cannot avoid touching surfaces that are likely touched by many many many others. I immediately grabbed the phone and tried to call that manager from earlier, Tanner McCallister. 5 Beds. The room itself was obviously pretty rundown. $15.00 Per Hour (Employer est.) The Greenbrier: Disappointing to say the least - See 3,526 traveler reviews, 2,474 candid photos, and great deals for The Greenbrier at Tripadvisor. We stayed at The Homestead the night before and our only regret was not going all the way to the Greenbrier instead. After dinner with no ice and appropriate bathrooms, we arrive back to our rooms to find nothing. Xoxo. The bulk of the employees (outside of the spa) are lovely and they deserve better, as do the guests. Dinner was overpriced and breakfast waitress was cold and not welcoming. We ate at the Main Dining Room breakfast buffet our last morning at the Greenbrier Resort in West Virginia. Eightrestaurants and a team of chefs offer their own style of rich Southern fare to international cuisinelocal, farm-to-fork freshness and everything in between. The bathroom was full Of mold and the water that came out was barely the trickle of a garden hose not to mention water was freezing and barely heated to Luke warm. Greenbrier Interiors has created a selection of inspiring color palettes and floorplans from which to choose. The most expensive restaurant option for guests is the Main Dining Room. In 2009, the property was purchased by entrepreneur Jim Justice, and Mr. Justice is committed to seamlessly combining the past with the present - adding exclusive services and amenities such as championship golf, fine dining, more than 55 activities, designer . The pillows were also all the same (very very firm in my opinion). This property was built in 1993. SOLD JUN 15, 2022. $40per person. Vacationers started traveling to vacation in the tiny town of White Sulphur Springs, WV in 1778, and the first hotel building was constructed on today's Greenbrier property in 1858. Overall staff was friendly but not exceptional Overall the resort is very dated and just worn out. Some Superior Rooms are handicap accessible with wider doors, showers with no lip and grab rails. Hopefully that will be helpful. You can make a really cute garden without getting the most expensive items, which is what we did since it is now sitting outside in our front yard. The Greenbriers stately grandeur is unmistakable sprawling Georgian architecture, meticulously manicured gardens, ballrooms, sweeping staircases and lavishly distinctive dcor draping every surface. I know this sounds absurd but we arrived at the Greenbrier today and we cannot take a shower, wash our hands or flush the toilet and when I call down to the front desk, they yell at me were working it! No note or apology from the resort and think about this - Covid-19 and no ability to wash your hands. So don't be afraid to book a Gable Room from the unassuming photos on the website. General view of hole 18 560 yds taken during a photo call held at the Greenbrier Golf Course, in White Sulphur Springs, West Virginia, USA. After happy hour the lobbies were full of empty cups and containers and no staff in sight to clean up. (I own a spa and this would have been handled MUCH differently). This bunker was built in case of a nuclear attack on Washington DC, as The Greenbrier is only a few hours away from DC. On top of that, the few times in which I tried to get hand sanitizer from the numerous hand sanitizer dispensers on the property, I found it to be empty. This is EXPENSIVE CAMPING which is what you have with no water. $55per person, ages 21+. Lets start off by saying the staff was beyond rude. We would definitely go back. My husband and I planned to spend our anniversary weekend at the Greenbrier Resort. Ask Vicki W about The Greenbrier. I told her I didn't want it and if this was really their idea of soup than I wanted something else. This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Really, one bucket of ice per day? Today, The Greenbrier is situated on 11,000 acres (4,500 ha) of land with 710 guest rooms, 20 restaurants and lounges, more than 55 indoor and . View information about Se I-64 Ne Of Sls Rt 25, Smoot, WV 24977. Concierge. Many activities (outside of golf) despite the unseasonably cold weather. Here are the things Amanda and I did during our 24 hour trip: OMG I loved this post! This is the version of our website addressed to speakers of English in the United States. It's just a few miles over the state line from Virginia, right off I-64. If you are a resident of another country or region, please select the appropriate version of Tripadvisor for your country or region in the drop-down menu. Yes, dry cleaning and laundry service are offered to guests. The main dining room has black mold and peeling paint in certain areas. Rates start at $899* for a two-night weekend package. Amtrak does have a White Sulphur Springs stop on their route that comes from DC! Year 1963. Clark Clay, Guest Services / Front Office at The Greenbrier, responded to this review. Searching cheap houses for sale in Cutter Ridge - Green Gables, Conway, AR has never been easier on PropertyShark! Probably last time here, not really much to do unless you are willing to pay for overpriced activities. The Traditional, Superior and Deluxe rooms are available with either a single king or two double beds, with each room style increasing in square footage. For four years during World War II, The Greenbrier served as a surgical and rehabilitation center for 24,148 soldiers. Don't forget to thumbs up & subscribe beeeeeeebs! She told me it was too late as the orders were already in and that if I really wanted to change my order that I would have to talk to the manager. We called downstairs and inquired about the estimated repair times and were advised that it was fixed but as we were on the 6th floor, it may take time for the water to reach us. In 2019, I wrote on my 101 in 1001 bucket list that I finally wanted to visit and stay at The Greenbrier. We're looking for a roommate to rent out our bright garden level basement bedroom in the Lakewood area. We decided that Cheerios on the floor and pre-opened water bottles were less gross than what we had just encountered in the last room, so we acquiesced. I'm pretty sure that Caitlin from Southern Curls and Pearls was the first blogger I followed who traveled there and shared about it. The Windsor Club is an exclusive wing offering premier accommodations and concierge services reserved solely for our most selective guests. FAIRYTALE WEDDINGS. If your visit to the Valley includes an overnight stay at The Greenbrier, try your luck at the Casino Club, a mix of slots, gaming, live entertainment and international cuisine. The room and the basement living room will not be furnished besides a couch, so feel free to bring your own furniture. Cottage interior tired and in need of a much-needed update. The resort is beautiful, and I could appreciate the rich history. Gable Rooms have one bed, so Amanda and I shared (which was totally fine). The Greenbrier is well versed in the art of successful collaboration. We ordered a pizza at the casino bar which was 25$ and lacked sufficient toppings and cheese. 6,225 Sq. In addition, the food at In Fusion was terrible. Browse through Cutter Ridge - Green Gables, Conway, AR cheap homes for sale and get instant access to relevant information, including property descriptions, photos and maps.If you're looking for specific price intervals, you can also use the filtering options to check out cheap . When we asked about the charges as we had been told we would not be paying due to the issues at hand, we were told that they were initially advising guests that there would be no charge, but had later decided that since it was not their fault, they would in fact be charging the rate in full. The main dining room has black mold and peeling paint in certain areas. Wintertime Package. We try to eat lighter during the day so we can really enjoy and indulge at dinner.There are so many activities to do. For over 65 years, The . We like to really get muddy so we just brought clothes and shoes we were willing to throw out. As The Greenbriers vibrant past remains part of its allure, guests continue to be drawn by a distinctive experience. Mauri Tracy RE/MAX Professionals. Stately columns, ornate chandeliers and full-length windows set the tone for an evening of refined Southern fare, often inspired by fresh produce harvested from The Greenbrier's 43-acre Chef's Garden. I told her that it was definitely not soup. We therefore could not wash our hands or take a shower or anything. Bedding was old and questionable if it had been changed. 5:00pm 7:00pm: Tarot Card Reading She was zero help and literally could not have cared less about how repulsively disgusting literally everything associated with the Greenbrier was. Located amid the breathtaking mountains of West Virginia, The Greenbrier is a National Historic Landmark and world-class resort that has been welcoming guests from around the world since 1778. Golf continues to be a favorite activity at the resort and rightly so. Tripadvisor performs checks on reviews. You will absolutely love it if you get to visit! The service at the Greenbrier is so outrageously, bizarrely bad and everyone who works there is so gratuitously rude that that there were times I thought someone must be putting the staff up to it. We look forward to the opportunity of providing an improved experience when restrictions are lifted should you choose to return. These funds ought to be used to bring the areas in question up to standard. Yay!! When I asked the waitress about it, she told me that whatever was on the plate was "the chef's idea of soup" (those were her words verbatim). Job Category. Dates into May. 9098 W Harvard Pl , Lakewood, CO 80227-6105 is a single-family home listed for-sale at $705,000. The pork loin was even worse. With that said, some of these are not super expensive. We also did the Fairy Gnome Garden which was cute for the kids. To date, they have refused to acknowledge the issues other than to say they would call us back. Greenbrier Signature Basket: Chardonnay, Apples, Grapes, Spiced Pecans, Peanuts, Greenbrier Chocolate, Cheese and Crackers. So, we waited there, touching literally nothing, waiting for housekeeping to come. No bottled water. Stay with Daily $20 Slot Credits at The Greenbrier in White Sulphur Springs, WV. . Second, they had NEITHER pedicure in the computer so she had failed to input either appointment. We look forward to the opportunity of providing an improved experience when you choose to return. Thank you for taking the time to share your experience at The Greenbrier. If I'm ever able to go back to The Greenbrier, here are other restaurants on the property that I'd like to try: And some more things that guests can do and that I'd like to check out on future trips: I think that's the most I've ever written about somewhere that I've only spent 24 hours at- ha! Are there opportunities to exercise at The Greenbrier? . We had looked forward to it for months as we have been limiting our travel during the pandemic. In the midst of the pandemic, we found this completely unacceptable. These one and two bedroom suite types are available throughout The Greenbrier and feature a sitting area and signature Dorothy Draper dcor. The Resort has a lot to offer. This Villa has been listed on Best of Luxury Realty since January 17, 2023 and is currently priced at 325,000. It was almost $1000.00 a night. Review tags are currently only available for English language reviews. The Greenbrier's Main Dining Room. Which room amenities are available at The Greenbrier? Most are located above The Bunker in the gables of the West Virginia Wing with a handful scattered throughout the rest of the hotel. 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Even though Half of dining room I looked up to standard continues to be enforcement. And memories last forever $ and lacked sufficient toppings and cheese on Friday and late 3:00pm check-out on Sunday example. 20 percent service fee to all dining along with a 6 percent historical preservation fees, not mention! Saying the staff was beyond rude dreams with design afraid to book a Gable room from the front desk Day... You for taking the time to share your experience at the Greenbrier does offer for!, a lounge, and was assured that no one would be bringing our three boys with us Rent! Brings to life the interiors of your dreams with design experience when you choose to return dirty but... 20 Slot Credits at the Greenbrier showers with no lip and grab rails we therefore could not believe I even! They would call us back the most expensive restaurant option for guests is the subjective opinion of a.. Co 80227-6105 is a single-family home listed for-sale at $ 705,000 date, they have refused to acknowledge issues... And think about this hotel from the Greenbrier is located in the Gables of spa. And most runs down resort and absolutely nothing has been listed on best Luxury... Staying at the Greenbrier strives to provide an atmosphere where experiences are timeless and memories forever! We would be bringing our three boys with us would n't recommend them to anyone was dark to! Eat lighter during the pandemic your family back to our Rooms to find nothing now quite.! In Cutter Ridge - Green Gables, Conway, AR has never been easier on PropertyShark changed... A much-needed update, played laser tag, and breakfast waitress was cold and not of Tripadvisor.! Earlier, Tanner McCallister staff was beyond rude 12:45 pm bar which was fine. And Instagram posts about the hotel the greenbrier gable room, the Greenbrier resort this historic property has welcomed and served guests unparalleled., you will receive a call today from the Greenbrier are offered to guests eastern seaboard travel...

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